Maria Valentina Ferrarini
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Operations Manager at SnapEDA
Buenos Aires F.D., Argentina
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Jobs
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Operations ManagerSnapMagicApr 2022 - Jan 2024 (1 year 10 months)• Innovated and streamlined processes with automation and advanced tools. • Reporting directly to CEO and founder, leading business and team strategies. • Led a 5-person team in Business Operations, Customer Success, Tech Ops, Recruiting, IT, and Support. • Managed People Operations: hiring, events, payroll, team NPS, reporting. • End-to-end recruiting. • Oversaw Business Operations: agreements, invoicing, reporting. • Developed and maintained dashboards and key performance indicators (KPIs). • Responsible for rebranding launch from SnapEDA to SnapMagic- Supply Chain AnalystCookUnityMar 2021 - Current (4 years 4 months)- -Inventory analysis, optimization and simulation -Estimation of demand projected in the short, medium and long term -Purchases and negotiation with national (USA) and international vendors - -Responsible for the packaging fulfillment and distribution through all 7 kitchens in the US -Processes standarization and implementation through all locations -Invoices check and control -Monthly and anually accounting balances - -Costs analysis, variation and impact for packaging -Software research and implementation for inventory management -Team work with Marketning and Sustainability to improve and develop packaging -Growth adaptability in a company growing up to 30% WoW
- NEcommerce Supply Chain AnalystNatura CosméticosAug 2019 - Mar 2021 (1 year 8 months)• Optimized staff planning and improved picking line for operational excellence. • Managed stock levels and product availability for e-commerce operations. • Monitored delivery processes, ensuring order fulfillment and tracking supplier performance through KPIs. • Continuously sought new transport suppliers emphasizing optimal delivery and environmental awareness. • Led the Customer Experience team in resolving order and transport issues. • Spearheaded projects aimed at enhancing the overall order process. • Developed and executed action plans based on key performance indicators. • Adapted operations to accommodate a 5x surge in online market growth during the pandemic, ensuring scalability and efficiency.
- NLatam Performance Management InternNatura CosméticosMay 2018 - Aug 2019 (1 year 4 months)• Managed picking KPIs across all Latin American countries. • Implemented action plans derived from KPI analysis. • Developed KPIs for enhanced logistics management.
- ILatam Sales Administration InternIVECO ARGENTINA S.A.Sep 2016 - Nov 2017 (1 year 3 months)-Purchase orders' management for Latin American sales -Production order's management for Italian, Spanish, Chinese and Brazilian industries -Monthly sales analysis -Sales projection
- Customer service and salesVail ResortsDec 2015 - Mar 2016 (4 months)
Education
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- Industrial EngineeringUniversidad del SalvadorJan 2014 - Jan 2019 (5 years 1 month)