Especialista De Experiencia e Investigación de Usuario. verified_user
Verified experience
public Remote experience
Bolsiyo
Feb 2022 - Jun 2022 (5 months)
1. Gather important feedback from users, and determine key areas of improvement in the product.
2. Transform user feedback into product ideas, improvements and communicate them with the dev team.
3. QA testing of the multiple applications – mobile and web – to ensure high quality in all the product releases.
4. Plan, create and execute the different communications strategies with the users – push notifications, email, among others
5. Create content to help users get around the app and get familiar with all the app features – videos, blogs, tutorials, among others
6. Market research: Gather data, set benchmarks, and analyze it to help the company improve and be more competitive in different areas.
