Business Analyst
JIFFY Software Solutions
Nov 2019 - Aug 2022 (2 years 10 months)
Managed Agile/SAFe project delivery for the "FinX Suite" digital transformation, leading planning, sprint reviews, and change management to roll out modernized customer onboarding, KYC, and payment modules. Coordinated integration of AML detection and regulatory reporting features with the core banking engine, mapping process flows and data contracts for fraud/risk analysis, which resulted in an 80% reduction in fraud detection latency. Led cloud migration and ETL validations for millions of historical transactions, developing automated data consistency checks for system cutover with 56% accuracy and zero unplanned downtime. Designed and implemented Power BI dashboards for banking leadership, visualizing transaction trends, fraud incidents,