Uzoanya Joyce Chinazam

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Email Marketing Intern

GOA Tek Inc. (Remote - US & Canada)

May 2025 - Sep 2025 (5 months)

As an Email Marketing Intern, I executed proactive email outreach to a database of over 1,000 customers, fostering relationships and achieving a 60% positive response rate, which directly contributed to customer engagement and retention. I utilized Microsoft Excel for precise data segmentation and employed HubSpot, Brevo, and Apollo for CRM management, ensuring accurate tracking of customer interactions and needs. I drafted professional, clear, and engaging email content to communicate product value and support customer queries. Additionally, my experience as a sales agent at WhereWeChat involved converting potential customers through effective marketing strategies, which included advertising product quality and ensuring customer satisfacti

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Independent Sales Agent

WHEREWECHAT Online Services

Oct 2024 - Jan 2025 (4 months)

• Prospected and nurtured client relationships, understanding their needs to provide tailored solutions, which built a foundation for long-term customer satisfaction and trust. • Managed the full sales cycle from initial contact to deal closure, demonstrating an understanding of the customer journey. Additionally, I utilized various digital marketing tools, including Meta Ads and Google Ads, to monitor online engagement and assess market demand, which informed my sales strategies and enhanced my ability to identify potential leads. This analytical approach not only supported my sales efforts but also contributed to a deeper understanding of customer needs and preferences in the B2B landscape.

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Class Teacher Nursery-1

Victoria Young Star Nursery and Primary School,

Jun 2024 - Jun 2025 (1 year 1 month)

• Developed patience, exceptional communication skills, and the ability to assess individual needs and adapt communication style accordingly as a core skill for understanding diverse children. • Provided executive support by working directly under the CEO of the school, assisting with administrative tasks such as typing documents in Microsoft Word to ensure the smooth operation of the school. • Utilized calendar management skills to help organize meetings and events, contributing to effective communication and scheduling within the school environment. • Leveraged Google Workspace for collaborative projects and document sharing, enhancing team efficiency. • Engaged in basic data tracking and data entry tasks to maintain accurate records,

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Data Entry Personnel

Federal Government Grant and Loans Scheme,

May 2024

As a Data Entry Personnel, I meticulously managed and processed sensitive applicant data, demonstrating high attention to detail and a commitment to accuracy critical for maintaining clean CRM data. Additionally, I effectively utilized calendar management tools, such as Calenderly, to oversee and document the personal information of over 200 villagers, ensuring timely and accurate updates. This approach not only enhanced my time management skills but also contributed to the overall efficiency of data handling processes. Furthermore, I leveraged social media platforms to publicize grants, reaching a wider range of Ebonyi State citizens and encouraging their participation in local programs. This experience, while not directly related to data

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Customer Service Personnel/Secretary

La Beuna Vida,

Apr 2022 - May 2022 (2 months)

As a Customer Service Personnel/Secretary, I provided direct consultation to clients, advising on strategies and addressing their needs, which led to increased client satisfaction and business growth. My responsibilities included managing calendars and emails, providing executive assistance and support, and utilizing Google Workspace for efficient scheduling and communication. I also engaged in basic data tracking and report generation to monitor client interactions and outcomes. While my primary focus was on customer relationship management (CRM) using tools like HubSpot and RingCentral, I also leveraged skills in communications management and customer support to enhance client engagement. Additionally, I contributed to our outreach effort

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Secretary (Intern)

Igbo Legacy Organization,

Jan 2022 - Mar 2022 (3 months)

As a Secretary Intern, I provided comprehensive administrative support, including managing executive calendars and organizing meetings, which honed my organizational and coordination skills. Additionally, I developed sales skills by learning how to effectively pitch to customers, enhancing my technical proficiency and understanding of marketing strategies to promote our brand. I also utilized social media platforms for publicity and outreach, which contributed to our marketing efforts and helped in engaging potential clients, thereby broadening my experience in outbound marketing strategies. This role allowed me to refine my skills in email management, data entry, and report generation, while also gaining insights into the sales funnel mana

Uzoanya Joyce Chinazam

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