Usman Mashood

Sell by Chat Expert (Freelance)

RemoteReps

Oct 2024 - Dec 2024 (3 months)

• Led the end-to-end "Sell by Chat" process, managing outbound outreach, follow-ups, and securing meeting closures. • Engaged with over 300 warm leads on LinkedIn, leveraging personalized communication strategies to drive interest and conversion. • Successfully scheduled 15+ high-impact client meetings in October, contributing to business growth and opportunity pipeline expansion. Additionally, provided executive assistance to the CEO in daily tasks, ensuring smooth operations and effective time management, which further enhanced my ability to prioritize client engagements and follow-ups.

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Manager – Future Planning and Development

Sindh Integrated Emergency & Health Services (SIEHS)

Aug 2024 - Current (1 year 11 months)

• Increased outreach of emergency healthcare services by 20% by identifying high-need areas and forming key partnerships with local health organizations. • Reduced operational delays by 25% through implementation of AI-powered dispatch systems and predictive resource allocation. • Improved service delivery efficiency by 30% by initiating digitization of reporting, resource tracking, and patient handover processes. • Initiated 3 strategic collaborations with tech startups to pilot sustainable, tech-driven health solutions across Sindh. • Additionally, provided executive assistance and managed the CEO's calendar, ensuring efficient scheduling and prioritization of key meetings, which contributed to streamlined decision-making processe

Outbound Strategy & Account Research Consultant (Freelance)

Pulumi

Aug 2024 - Current (1 year 11 months)

• Researched and qualified 150+ ICP accounts, surfacing key data points (e.g. cloud infra maturity, org structure, recent initiatives) to support precision-targeted outreach. • Drove a 4x lift in positive reply rates by crafting >100 personalized email and LinkedIn messages for engineering and product leadership. • Built high-impact messaging decks for senior execs (e.g. CTOs, VPs Eng), aligning Pulumi value proposition with current platform and product challenges.

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Manager – Retail Strategy & Operations

Daraz (Alibaba Group)

Oct 2022 - Mar 2024 (1 year 6 months)

• Secured an 8% average profit margin across FMCG categories by enforcing strong governance on product costing and supplier negotiations. • Improved inventory turnover by 5% by optimizing reordering points and adjusting stock coverage parameters in the replenishment tool. • Achieved a 2% month-on-month decrease in stockouts by applying lean inventory management and real-time tracking methods. • Enabled monthly capital utilization efficiency through strategic budget planning and reallocation across high-performing categories. • Reduced overstocking by 15% through close alignment of purchase planning with demand forecasts shared with 70+ distributors. • Onboarded 15+ suppliers by streamlining the distributor onboarding process in co

Manager – Retail Zonal Operations

Airlift Technologies

Jul 2021 - Jul 2022 (1 year 1 month)

• Increased employee productivity by 30% through effective shift planning and implementation of a performance-based reward system. • Reduced inventory discrepancy by 6% by conducting regular audits and introducing robust tracking mechanisms. • Scaled darkstore operations across 6 locations by leading a 120-person workforce and optimizing order management flows. • Enhanced darkstore system efficiency by deploying 4 new product features in collaboration with engineering and product teams, where I also proofread pre-read documents to ensure clarity and accuracy. • Trained over 1000 store operators via custom-built short courses on the Looop LMS, reducing onboarding time by 40%. • Enabled expansion to South Africa by developing a comp

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Trainee – Operations

Halliburton Corporation

Jan 2019 - Jan 2020 (1 year 1 month)

• Achieved a 95% success rate in cementing operations by leading precise planning and execution of 4 major oil & gas well projects. • Improved equipment delivery efficiency by 30% by coordinating with logistics and standardizing dispatch timelines. • Enhanced asset visibility by 100% after reconciling and digitizing inventory of 300+ cementing tools and machinery across field sites. • Utilized proofreading skills to review cementation job documentation on-site, ensuring accuracy and compliance with operational standards, which contributed to the overall success of the projects.

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