U
UDON OKOH
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Product Manager
Toronto, Ontario, Canada
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Full-time jobs
Résumé
Jobs
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PRODUCT MANAGER (Remote)Snow SoftwareAug 2022 - Dec 2023 (1 year 5 months)• Leading a cross-functional team to develop a new software discovery product for cloud and containerized environments like Kubernetes.
• Streamlined product roadmap and requirements using effective prioritization techniques to reduce time to market by 20%.
• Conduct quarterly user research interviews with 10 or more customers to discover user needs and obtain actionable insights, which directly influence product requirement gathering.
• Raised the user satisfaction NPS score from 65 to over 90 by conducting a feature audit, and then analyzing data to identify pain points in the user journey to develop a targeted improvement strategy.
• Maintain a comprehensive use case library to track, prioritize, and communicate t- PRODUCT MANAGER AND CO-FOUNDERTechinnover Analytics LimitedJan 2018 - Jul 2022 (4 years 7 months)• Co-founded Techinnover Analytics, catalyzing digital transformation for MSMEs through innovative web and mobile app minimum viable products (MVPs).
• Successfully launched an AI-powered conversational platform called Vipichat, improving business response time to customers by 80%.
• Led digital transformation for Filmhouse Cinemas which involved the upgrade of their mobile app and web e-commerce channels, increasing online ticket sales by 60%.
• Developed Coronation Insurance AI Chatbot which offers self-service options, thereby boosting insurance policy sales by 33%.
• Led the development of Exam Padi, an e-learning application with a user base of over 1 million high school students, resulting in 75% of surveyed st - DPRODUCT MANAGER AND CO-FOUNDERDLVR Logistics LimitedJul 2016 - Dec 2017 (1 year 6 months)• Co-founded DLVR Logistics, pioneering peer-to-peer logistics services to revolutionize delivery networks in underserved Sub-Saharan African cities, empowering small businesses with efficient, previously unavailable logistics infrastructure.
• Led the team to emerge as the first-place winner of the 2016 Ideas for Action competition organized by the World Bank Group and Wharton School of Business.
• Conducted extensive pilot programs to test and refine beta versions of the DLVR Logistics app, collecting valuable feedback from 1000+ users and optimizing functionality.
• Led the utilization of A/B testing which led to a 45% increase in user activation and onboarding rate.
• Implemented agile methodologies to effectivel
Education
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- M.Sc, Information TechnologyUniversity of AberdeenSep 2014 - Sep 2015 (1 year 1 month)