Udezeh Chisom Mariah

Jobs 0% verified

Virtual Assistant

Andela

Jan 2023 - Feb 2025 (2 years 2 months)

Provide administrative support to the CEO, managing their calendar, scheduling meetings, and handling email correspondence. Organize team projects using Asana, ensuring timely task completion and clear communication. Prepare monthly reports and presentations, including sales and performance data. Coordinate travel arrangements, booking flights, hotels, and transportation as needed.
F

Administrative Virtual Assistant

Flutter wave

Nov 2020 - Dec 2022 (2 years 2 months)

Managed customer service queries via email and chat, addressing inquiries and resolving issues to maintain high customer satisfaction. Oversaw social media accounts, scheduled content, and engaged with followers to enhance brand visibility. Supported financial operations by tracking invoices, conducting basic bookkeeping, and managing QuickBooks entries. Increased customer retention rate by 15% by implementing a follow-up protocol for queries. Boosted social media engagement by 25% through effective content scheduling and interaction. Additionally, utilized Zoom for client onboarding meetings, Google Workspace for data and document creation, Notion for scheduling tasks, and Slack for maintaining communication with customers, ensuring a seam
Customer Support Virtual Assistant

Paystack

Nov 2019 - Jun 2020 (8 months)

As a Customer Support Virtual Assistant, I organized webinars and virtual events, assisting with scheduling, invitations, and follow-up communications. Additionally, I utilized my digital marketing skills to create engaging content using Notion, enhancing the overall effectiveness of our communication strategies and ensuring a seamless experience for participants.

Education 0% verified

Udezeh Chisom Mariah

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