U
Uday Kumar Angerekula
About
Detail
Michigan, United States
Résumé
Jobs
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- TDigital Marketing/Assistant ManagerThe Twisted ForkOct 2025 - Nov 2025 (2 months)• Managed and optimized the digital presence across Instagram, Facebook, and Google Business Profile, increasing online engagement by 48% and boosting in-store footfall by 27% through targeted seasonal campaigns. • Developed social media strategies using Adobe, Canva, ensuring consistent branding and driving a 35% follower growth, 40% increase in engagement in one month. • Increased online reservations by 32% through automated email and SMS campaigns using Brevo and HubSpot via Zaiper to engage customers. • Improved customer engagement by 45% across LinkedIn, Instagram, and Facebook using Clay for audience segmentation and personalized content. • Used Apollo for local market outreach and partnership building, expanding community collab
Email Marketing SpecialistGAO TekAug 2025 - Current (1 year 3 months)• Planned, designed, and executed data-driven lifecycle marketing, email & SMS campaigns and built and edited email templates using HTML/CSS across HubSpot, Brevo, Klaviyo, Apollo, and Mailchimp, SAP, boosting overall open rates by 25% and click-through rates by 18% through strong subject lines and CTAs. • Leveraged Clay and Apollo for lead generation and contact enrichment, boosting campaign reach and lead quality by 30%. • Managed audience segmentation and automation workflows through ERP System, Asana, Squarespace, ClickUp, monday.com, Canva, Google Analytics, Zapier, HubSpot, Salesforce, and Klaviyo, enhancing personalization and achieving a 30- Dining-Team leaderCentral Michigan UniversityAug 2023 - May 2025 (1 year 10 months)• Supervised a team of 15+ staff, maintaining 95% on-time service and operational efficiency. • Built strong relationships with 500+ students and faculty weekly, resolving issues to achieve 98% satisfaction. • Managed inventory of 1000+ items weekly using Excel and coordinated with 5+ vendors to ensure stock availability. • Monitored operational metrics, implementing process improvements that boosted service efficiency by 20%.
- Digital Marketing Assistant & Project CoordinatorVeridic SolutionsFeb 2022 - Jul 2023 (1 year 6 months)• Developed and scheduled 50+ monthly social posts & email campaigns using HTML via CRM and automation tools, boosting audience engagement by 30% and maintained the database. • Conducted market research and competitor analysis using CRM analytics, Squarespace, HubSpot, Google Workspace, and dashboards, boosting campaign effectiveness by 15%. • Coordinated 3+ weekly projects, meetings, using ServiceNow, Jira, Asana, Zendesk, Zoom, and Trello, enhancing communication across 5+ cross-functional teams. • Assisted in implementing strategic marketing plans tracked in PowerPoint, Word, Excel, and CRM systems, resulting in a 10% increase in lead generation. • Maintained detailed project schedules, timelines, and deliverables within project man
- TCustomer Service Executive/Project ManagerTurbo Megha AirwaysDec 2015 - Apr 2019 (3 years 5 months)• Provided support to 500+ customers weekly via phone, email, and in-person, maintaining 95% customer satisfaction, and used Microsoft Word, SaaS. • Handled 200+ weekly passenger transactions, bookings, cancellations, and changes, ensuring smooth operations and compliance. • Collaborated with operations and sales teams via Salesforce, Canva, HubSpot, Squarespace, Google Analytics, and other CRM tools to manage special requests and delays, boosting repeat passenger engagement by 15%. Proficiency with ticketing and incident management tools (e.g., ServiceNow, Jira, Salesforce Service Cloud, Zendesk). • Led 50+ cross-functional staff as Manager, improving operational efficiency by 20% through workflow redesign and process standardization.
Education
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- (master's in business administrationCentral Michigan UniversityAug 2023 - May 2025 (1 year 10 months)