Uday Govindia Security Engineer

Senior Infrastructure Security Engineer

GitLab

Jul 2022 - Dec 2025 (3 years 6 months)

Senior Cyber Security Engineer

Visa

Oct 2019 - Jul 2022 (2 years 10 months)

• Designing, Deployment and management of security services for companies’ global Public and Hybrid • Cloud security infrastructure which includes assessment, design, implementation, automation of solutions leveraging AWS and other third party solutions. • Develop Cloud security policies and conduct CIS Benchmark testing and auditing on AWS Services using both manual and automated approach. • Define and Conduct security architecture reviews of overall cloud security initiatives across the organisation and participate in implementation of Cloud architecture and security controls. • Tuning Cloud Monitoring Signatures using GSL Language as per the requirements • Implement AWS Security Services such as AWS Cloud HSM, Amazon Guard Duty, Amazon

Cloud Support Engineer

Amazon Web Services AWS

Nov 2018 - Sep 2019 (11 months)

• Applied troubleshooting techniques to provide unique solutions to AWS customers' individual needs • Worked directly with AWS architects to help reproduce and resolve customer issues. • Liaised and engaged with internal AWS teams to provide feedback to on how to improve our services • Drove customer communication during critical events. • Worked on critical, highly complex customer problems that involved multiple AWS services • Design, manage, and maintain tools to automate operational processes. • Cognitive about designing, deploying and operating highly available, scalable and fault tolerant systems using Amazon Web Services (AWS). • Extensively worked using AWS services along with wide and in depth understanding of most of them. • Work

Technical Solutions Engineer

Akamai Technologies

Jan 2017 - Nov 2018 (1 year 11 months)

• An integral member of a team responsible for quickly resolving highly technical, complex issues related to HTTP, DNS and basic WAF and API, critical in maintaining the trust of customers and working directly with customers' technical operations teams in troubleshooting issues, resolving them, or leading a cross-functional team to drive resolutions. • Knowledge of content delivery networks, Working with iperf, traceroute MTR to detect network issues between Edge servers, origin servers. • Communicate with customers via telephone, email, and remote session to ensure the understanding of the issue and help with the resolution. • Work independently with customers' technical teams on post-sales technical issues. The investigation of technical

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Network Security Engineer

Sophos Firewall

May 2014 - Jan 2017 (2 years 9 months)

• Provide technical support to customers by answering customer queries in line with departmental measures and targets, with a focus on quality and customer satisfaction • Troubleshoot, replicate, analyze and diagnosis customer queries using existing documentation / knowledge base articles / known issues and personal investigation. • Configure Cyberoam firewalls and the network security architecture of the client. • Complex hub and spoke architecture for VPNs with Cyberoam and other products. • Cisco/DLINK or Linksys or any other switches and routers with Cyberoam • User Level Authentication, integration with AD, LDAP, Radius authentication and Single Sign On authentication. • Internet Access Policies, Bandwidth Policies, Surfing Quota Po

Network Support Executive

Ishan Group

Nov 2013 - Feb 2014 (4 months)

• Configuration of Cisco Routers and UBNT device • Hands on experience on Cisco 1700,1800 • Re-routing when peering partner outage. • Router and Switch configuration backup in ftp server. • Configuring routes on Router to resolve and eliminate routing related issues. • Provide on call support to field engineer for Wired as well as Wireless network • Monitoring the BGP session on Gateway routers. • Close monitoring of Leased Line Link, Co-located server’s using Whatsup Gold Software. • Resolve the Trouble Ticket from Leased Line Client’s for Network related issues under the ETS (estimated time for solution)

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Network Administrator

Technic Computer

Jun 2012 - Nov 2013 (1 year 6 months)

• Configuration of Cisco Routers and Switches (CISCO routers 1700,1800 & Cisco switches 1900) • Design an IP addressing scheme to meet design requirement. • Configuration of routing protocol like OSPF and EIGRP as per client requirement. • Implement Access-List (Standard & Extended) as per client requirement. • Handle the escalated calls forwarded by Assistant Network administrator. • Provide client’s critical servers monitoring using Isitup and Whatsup Gold Software. • To troubleshoot day-to-day network problems in operations under strict SLA norms, avoiding downtime. • Upgrade the IOS of cisco routers.

Uday Govindia

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