I've paired prior experiences in customer success and software sales (primarily CRM) with my marketing degree and passion for learning/educating to create a unified understanding of the customer journey. I currently work with cross-functional teams in an agile environment where I’ve been able to develop, implement, and optimize internal and external processes for the organization, both creating and overseeing the development of solutions that have boosted revenue and performance for our stakeholders.
10+ years of delivering exceptional client/customer experiences; 4 years in onboarding & tech support, 2 years in software sales (SaaS), 2 years in full-cycle recruiting, and 1 year in product.
Results-driven product professional with 5+ yrs of experience collaborating & helping lead cross-functional teams.
Accustomed to fast-paced environments, with history of performing, promotion, and technical aptitude.
Excellent verbal and written communication, problem-solving, attention to detail, and organization.
Relevant experience across product, support, sales, and marketing.
