T

Tshepiso Mashabela

About

Detail

Gauteng, South Africa

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 15% verified
  • S
    Prospecting Account Manager verified_user Verified experience
    School Basics (Remote)
    Nov 2023 - May 2025 (1 year 7 months)
    Managing client accounts, including tracking progress, maintaining records, and providing regular updates through the use of Zoho CRM, internal messages and notation. Identifying new business opportunities within existing accounts, up-selling and cross-selling products, and developing strategies to expand client accounts. Acting as the primary point of contact for client communications, ensuring timely and effective communication. Generating Price Estimate Quotes for interested customers. Email, group chats & tasks; internal & external communication through Missive. Working with internal teams (sales, marketing, production & art department) to meet client needs and ensure timely delivery of products. Reaching a sales quota; converting over
  • first assist
    Emergency Contact Centre Agent
    first assist
    May 2023 - Sep 2023 (5 months)
    Arranging emergency services (towing, security services, tyre & battery replacement, concierge) for clients of various insurance companies who have been involved in accidents or need emergency assistance. Mapping locations and ensuring service providers are in contact with clients and arrive speedily on scene. Occasionally having to stay on the phone with clients who are in terrible or unsafe situations, calming them down and making them feel cared for. Negotiating rates with service providers in unusual circumstances.
  • 3
    Lead Warmer
    3Way Marketing, Johannesburg
    Dec 2021
    Outbound call center agent, cold-calling and warming up leads for multiple insurance companies' sales agents.
  • R
    Sales Rep
    Real Promotions, Johannesburg
    Feb 2020 - Feb 2022 (2 years 1 month)
    As a Sales Rep, I was responsible for door-to-door sales of Vodacom fibre packages across various areas of Gauteng, consistently reaching and exceeding sales quotas. I addressed customer inquiries effectively, ensuring a high level of satisfaction while organizing seamless fibre installations. Additionally, I played a key role in training new staff, equipping them with the necessary skills to succeed in the field. To enhance our outreach efforts, I utilized Short Message Service (SMS) to connect with potential customers, leveraging contacts gathered throughout the day to maximize engagement and drive sales.
  • I
    Barman and Waiter
    Innstaff Hospitality Solutions, Emporor's Palace, Kempton Park
    Jul 2016 - Feb 2019 (2 years 8 months)
    Serve Customers and perform sales of beverages at bars around the Casino and events suits. Operate POS, stocktaking and cash-up. Cleaning up after events.
  • J
    Promoter
    JR Promotions, Johannesburg
    Jun 2014 - Aug 2015 (1 year 3 months)
    Promotion of various alcohol brands at clubs, venues and restaurants.
  • T
    Sales Agent
    TCC (The Creative Counsel), Pretoria
    Feb 2012 - Jun 2014 (2 years 5 months)
    Promotion of various household and beverage brands in stores and establishments.
Education verified_user 0% verified
  • UNISA
    BA Politics Philosophy & Economics
    UNISA
    Feb 2022 - Jan 2025 (3 years)
    Currently completing 3rd level of studies through distance learning.
  • S
    National Senior Certificate
    St Francis College (Benoni)
    Dec 2011
    English: 75%, Afrikaans: 70%, Business Studies: 59%, Mathematics: 47%, Life Sciences: 75%, Life Orientation: 67%, Physical Science: 48%