Trya Novianty Data Collector | Content Moderator

Content Moderator

Concentrix

Mar 2024 - Current (2 years 2 months)

• Maintained 8 seconds Average Handling Time (AHT) while preserving 98% accuracy • Award-Winning Performance: recipient for Best Production (55K cases/month) and Best AHT Fastest resolution time in team • Removing offensive posts, images, links, and other harassment content. • Developed and maintained security standards for online communities. • Curated and labeled data according to guidelines, enhancing content relevancy. • Content curation and extraction as indicated in the data labeling job descriptions sheet. • Moderated more than 2500 videos, photos, and text in a day.

Data Audio Collection & Transcriptionist

OneForma

Feb 2023 - Mar 2024 (1 year 2 months)

• Recorded high-quality audio samples in Indonesian for AI/ML data collection projects. • Transcribed short and long-form audio files with high accuracy, adhering to project guidelines. • Categorized audio data based on linguistic and contextual requirements. • Collaborated with global teams to ensure timely delivery of transcribed datasets.

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Content Moderator

Transcosmos Indonesia

May 2022 - Oct 2022 (6 months)

• Moderated 1,000+ daily user-generated content (videos, photos, text) to ensure compliance with platform policies and legal regulations. • Improved content categorization accuracy by enforcing strict labeling guidelines for e-commerce and social media platforms. • Achieved a 95% weekly QA score by maintaining high standards in content review and policy enforcement. • Adapted quickly to changing SOPs, transitioning seamlessly between content moderation and e commerce labeling tasks.

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Public Health Educator & Data Collector

Tulodo and Stop TB Partnership Indonesia

Apr 2022 - Jun 2022 (3 months)

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Data Entry

EpiC Indonesia and U.S. Agency for International Development (USAID)

Aug 2021 - Mar 2022 (8 months)

• Participate in vaccination data collection and cleaning and verification, including collection of proof of COVID-19 • Support management of COVID-19 data including proper documentation and reporting of vaccination information • Managed daily data collection and validation for 1000+ COVID-19 vaccination records, ensuring 99% accuracy in government reports. • Ensure accurate and timely data submission and reporting of COVID 19 vaccination on daily basis

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Financial Administration Staff for Government Project

PT. Bank Mandiri

Apr 2020 - Mar 2021 (1 year)

• Checking administration, daily absenteeism of freelancers • Manage the payroll of freelance daily workers • Make a financial reimbursement report for the social assistance program

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Field Education Consultant

PT. Ruang Raya Indonesia

Aug 2019 - Feb 2020 (7 months)

• Visiting schools and socializing the company's products • Presentation in front of the class • Following up students to ensure students use products from the company.

Trya Novianty

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