Sam Rojas

Detail-oriented IT Support and customer service professional with 2 years of experience implementing ITIL practices. Proven track record of enhancing customer service and optimizing logistics operations. Skilled in problem-solving, technology utilization, handling customer inquiries. and resolving issues in diverse settings. Proficient in social media, e-commerce, and adapting to evolving IT infrastructure. Committed to delivering exceptional support, adept at multitasking and collaborating effectively within teams. Holder of a technical degree in administration with a strong foundation in management principles. Passionate, self-motivated, and adaptable with a focus on continuous improvement and growth.