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Trevon Zuniga

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Georgia, United States

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Résumé

Jobs verified_user 0% verified
  • Legal Aid Society
    Desktop Support Technician
    Legal Aid Society
    Jul 2022 - Current (4 years 3 months)
    Manage IT asset inventory for 1,000+ endpoints, coordinating procurement, deployment, tagging, and reclamation to maintain accurate device records.Improve Technology Inventory System by automating data import/export and streamlining search/delivery processes to speed provisioning and refresh cycles.Collaborate with hardware/software vendors and disposal partners on contracts, warranty tracking, and renewal management.Produce monthly analytics on device lifecycle and utilization; identify aging equipment and inform refresh planning.
  • California Closets
    Salesforce Administrator
    California Closets
    Feb 2022 - Feb 2023 (1 year 1 month)
    Designed and documented Salesforce workflows and dashboards; trained 50+ end users, enabling efficient data entry and process adoption.Tracked license usage and coordinated renewals with vendors, achieving ~15% cost reductions.Collaborated with cross-functional teams to enhance asset-tracking integration features and overall system performance.
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    IT Consultant
    THE ESTEE LAUDER COMPANIES
    Dec 2021 - Apr 2022 (5 months)
    Managed IT inventory across three corporate sites; implemented SCCM imaging and deployment workflows for 500+ devices.Deployed Azure AD and Intune profiles to maintain device security and automated compliance reporting.Created technical documents outlining hardware setups, vendor support processes, and asset-management policies.
  • Mastercard
    AV Technician
    Mastercard
    Sep 2021 - Oct 2021 (2 months)
    Set up and resolved issues with AV/conferencing hardware; streamlined event setup processes to reduce turnaround times.Configured and tested 200+ conference rooms with AV equipment to ensure reliable operation for live presentations.
  • LeadVenture
    DNS / Technical Support Specialist
    LeadVenture
    Sep 2019 - Sep 2021 (2 years 1 month)
    Managed DNS records and SSL certificates; supported email server environments and domain reliability.Provided remote software/hardware support, maintained strong customer relationships, and managed Jira tickets to resolve incidents.Recognized as Employee of the Month four times for service delivery and process optimization.
Education verified_user 0% verified
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    Bachelor of Science: Computer Science
    Hostos community college
    Oct 2025
  • University of Belize
    Associates: Information Technology
    University of Belize
    Jun 2018 - Current (8 years 4 months)