IT Specialist
Cornerstone Technologies
2018 - 2019 (1 year 1 month)
* Supervised by Alan Valence - avalence@cornerstoneos.com
* Remote and onsite support of 20 clients at 47 locations (~900 workstations, ~40 servers) using Connectwise Automate & Manage
* Level 1 and 2 support of clients with nonstandard environments
* Familiarity with most Windows OS's, Android, some Macintosh
* Domain controller administration (Active Directory, DHCP, DNS, some GP)
* Email and Application server admin (Exchange, SQL, Quickbooks, Etc.)
* Firewall administration (pfsense, Untangle, Sonicwall, some Watchguard)
* Onsite and Offsite Backup monitoring (Datto, Shadowprotect)
* Hardware troubleshooting/repair (laptops, desktops, and servers)
* Java programming, batch scripting, some Powershell (Exchange, O365)
* Best-eff