Eliecer (Eli) Agüero

Eliecer (Eli) Agüero  new_releases

About

Detail

eCommerce Technical group manager
Costa Rica
Contact Eliecer regarding: 
work
Full-time jobs
Starting at USD3.5k/month

Timeline

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Job
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Education

Résumé

Jobs verified_user 0% verified
  • National Instruments
    eCommerce Group Manager (Product Modeling)
    National Instruments
    Apr 2021 - Aug 2022 (1 year 5 months)
    Working with stakeholders in IT (Code Developers), R&D (Product Developers), and Marketing (Product Owners), we shape the web sales systems in order to make them smarter, streamlining the online buying process. Our team is in charge of modeling the product data into the web in order to ensure the best experience possible for our external and internal customers.
  • National Instruments
    eCommerce Team Lead (Product Modeling)
    National Instruments
    Apr 2020 - Apr 2021 (1 year 1 month)
    Agile Mindset / Scrum framework Project Manager Development of web sales tools for complex system configuration (Web Product Offering modeling) IBM Sterling Configurator, Shop Experience JIRA Project Management Salesforce KBMax
  • National Instruments
    Customer Service Supervisor
    National Instruments
    Aug 2018 - Apr 2020 (1 year 9 months)
    Customer obsession: Quotation, Orders, and Phone services Worked on the vision and culture of the team by setting individual and team performance expectations/goals, maintaining focus on improving customer satisfaction, and identifying customer-impacting issues, and implementing dynamic solutions.
  • Universidad Latinoamericana de Ciencia y Tecnología (ULACIT)
    Universidad de Costa Rica
    Adjunct Professor
    Universidad Latinoamericana de Ciencia y Tecnología (ULACIT), Universidad de Costa Rica
    Jan 2018 - Apr 2020 (2 years 4 months)
    Universidad de Costa Rica Sede del Pacifico March 2018 - September 2019
  • National Instruments
    Account Manager
    National Instruments
    Feb 2015 - Dec 2017 (2 years 11 months)
    Central America and the Caribbean Key Account Manager Automated Test for Medical Manufacturing Devices Embedded solutions for Energy Segment Embedded solutions for Smart Machines Certified LabVIEW Associate Developer
  • National Instruments
    Account Manager - U.S. Academic Institutions
    National Instruments
    Jun 2014 - Mar 2015 (10 months)
    Sales and Consultancy for Academic and Research engineering projects focused in US North East area. Visits to the institutions to understand engineering challenges and support customers Customer Service Excellence as a primary focus Account management
  • National Instruments
    Applications Engineer
    National Instruments
    Dec 2013 - Jun 2014 (7 months)
    Certified LabVIEW Associate Developer Technical Support LabVIEW Programming Hardware for Data Acquisition, Control And Automated Test NI DAQ, NI RIO, NI PXI, LabVIEW, TestStand, Multisim Customer Education, training and courses Customer Service for best quality
  • Emerson
    Project Engineer Intern / Ingeniero de Proyectos
    Emerson
    Jun 2013 - Aug 2013 (3 months)
    Realicé mi práctica profesional como Ingeniero de Proyectos de Control Automático para plantas hidroeléctricas Proyectos grupales para implementación de control automático Análisis de planos de control automático Diseño de HMI´s
  • L
    Lab Assistant - Brain Computer Interfaces (BCI) Systems
    Laboratorio Investigación Ingeniería Biomédica, Universidad de Cost Rica
    Jan 2013 - Apr 2015 (2 years 4 months)
    Mantenimiento y desarrollo del interfaz cerebro computador ICC (BCI) Pruebas del interfaz cerebro computador como aplicación de deletreador P300 con distintas participantes en el proyecto Validación de protocolos Equipos de electroencefalograma Equipos de Neurofeedback
Education verified_user 0% verified
  • Universidad Latinoamericana de Ciencia y Tecnología
    Master of Project Management
    Universidad Latinoamericana de Ciencia y Tecnología
    Jan 2017 - Jan 2019 (2 years 1 month)
    - Summa Cum Laude 95/100
  • Universidad de Costa Rica
    Licenciatura, Electrical and Electronics Engineering
    Universidad de Costa Rica
    Jan 2014 - Jan 2016 (2 years 1 month)
  • Universidad de Costa Rica
    Pyschology, Biopsychology
    Universidad de Costa Rica
    Jan 2010 - Jan 2013 (3 years 1 month)
  • Universidad de Costa Rica
    Bachelor of Engineering in Electrical Engineering
    Universidad de Costa Rica
    Jan 2008 - Jan 2013 (5 years 1 month)