Administrative Assistant
Emerald Transformer
Dec 2022 - Current (3 years 11 months)
I make settlement spreadsheets for accounting and I make billing spreadsheets for our hazardous waste disposal. I compile data into spreadsheets for management and customers daily to reflect costs of services as well as movement of product. I provide administrative support for the plant and the office, ensuring smooth operations. I provide customer service for in-person and over-the-phone customers, maintaining a friendly and professional demeanor. I am proficient in using Excel, Word, and PDF, which aids in my ability to produce monthly reports and maintain databases. I manage incoming and outgoing mail, maintain all files, schedules, and compose waste correspondence. Additionally, I work with sensitive customer information and control bus