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Tompu Hankido

About

Detail

Nairobi County, Kenya

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Glovo
    RTO Agent
    Glovo
    Jan 2025 - Current (1 year 8 months)
    Monitor, anticipate and manage live operations to ensure a great user experience • Manage real-time fleet capacity • Lead communication with the fleet for ongoing orders • Give structured and actionable daily feedback to the ops manager • Ensure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments • Organize personnel, and assist with training as required, whilst also organizing budgets and courier expenses. • Ensure that quality assurance checks are completed and maintained. • Assist clients with product selection and pricing to improve transportation routes. • Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportatio
  • CloudFactory
    Quality Assurance Analyst
    CloudFactory
    Jan 2023 - Dec 2024 (2 years)
    Analyzing data that has been fed in the client system, ensuring accuracy and quality before delivery to the client.
  • CloudFactory
    Data Entry Clerk
    CloudFactory
    Aug 2021 - Dec 2024 (3 years 5 months)
    Web researching and feeding client-desired data into the client system.
  • T
    Legal Transcriptionist
    Transcription for Everyone Legal General and Torah Transcription Experts
    Jan 2021 - Jul 2021 (7 months)
    Accurately transcribe audios and videos from Court hearings and Depositions using transcription software like Express Scribe, FTR Player, and Liberty Player.
Education verified_user 0% verified
  • University of Nairobi
    BA, Economics & Sociology
    University of Nairobi
    Feb 2018 - Dec 2023 (5 years 11 months)
  • S
    High School Diploma
    St Josephs School Rapogi
    Feb 2013 - Nov 2016 (3 years 10 months)