Tommy Hoang

A

QA Tech Lead

Aperca LLC

Nov 2025 - Current (6 months)

Own end-to-end quality strategy for multiple enterprise-grade SaaS and mobile platforms, enabling rapid iteration while maintaining production stability. Architect and maintain scalable API and backend automation frameworks (Java & TypeScript) integrated into CI/CD pipelines for continuous regression coverage. Define test standards, quality gates, and release-readiness criteria aligned with enterprise delivery expectations. Partner with Engineering leadership on system design, testability, and risk analysis to prevent production defects. Mentor QA and engineering contributors on automation best practices, framework design, and shift-left testing.

Senior QA Engineer

Dispel

Jun 2025 - Nov 2025 (6 months)

Led automated testing efforts for backend and platform services, contributing to overall quality strategy and release readiness. Designed and maintained API and backend performance test suites validating latency, throughput, and concurrency under production-like load. Built and enhanced automation frameworks integrated with Docker and CI/CD pipelines to support continuous regression testing. Executed and analyzed automated test results, collaborating with engineering teams to diagnose root causes and resolve defects. Established automation coding standards ensuring maintainable, reusable, and consistent test suites. Collected and reported quality and performance metrics using Grafana and InfluxDB to improve test effectiveness and coverage.

C

Technical Lead (QA)

Cognizant (AT&T; DirecTV)

Dec 2023 - Jun 2025 (1 year 7 months)

Owned backend and API automation strategy for fraud detection and payment systems ensuring high reliability and compliance. Developed and maintained Java-based REST API automated regression suites using REST Assured and Postman. Built reusable automation frameworks supporting functional, regression, and end-to-end testing. Led performance and stress testing using JMeter and BlazeMeter, improving response times by ~25%. Participated in design and architecture discussions providing early testing input and risk analysis. Mentored QA engineers, conducted code reviews, and led automation demos and technical walkthroughs. Reported test execution metrics and defect trends to stakeholders to guide quality improvements.

Test Manager

DXC Technology

May 2022 - Oct 2023 (1 year 6 months)

Led QA delivery and automation strategy for large-scale enterprise and streaming platforms. Built and maintained backend and API regression frameworks reducing manual testing by ~70%. Executed performance benchmarking on APIs defining throughput baselines and stability thresholds. Integrated automated test suites into Jenkins-based CI/CD pipelines. Collaborated with development, QE, and product teams to improve overall system quality and reliability.

Automation Engineer

insightsoftware

Nov 2021 - May 2022 (7 months)

Developed automated test suites for enterprise financial applications using data-driven frameworks. Designed reusable test components to improve coverage and reduce maintenance costs. Performed backend validations using SQL queries and API data verification. Executed performance validations to ensure system stability under concurrent usage.

A

Software Engineer in Test

Accruent (Fortive)

Nov 2018 - Feb 2021 (2 years 4 months)

Architected CI/CD-ready automation and performance testing frameworks for SaaS platforms. Built API and backend performance test suites and visualized trends using Grafana. Partnered with DevOps teams to embed automated quality gates into deployment pipelines. Supported functional, regression, and end-to-end testing across releases.

About

Detail

Timeline

Résumé