Tom Macasojot Executive Partner at Athena

Executive Partner

Athena

Oct 2023 - Current (2 years 11 months)

• Led end-to-end recruitment for administrative and design support roles, coordinating sourcing, candidate screening, interviews, and onboarding that resulted in 4 successful hires,2 of whom remain with the company, contributing to team continuity. • Supported the owner of a boutique interior design studio, managing evolving business and personal priorities while adapting to changing schedules and operational needs. • Managed complex business and personal calendars, appointments, travel logistics, and administrative priorities for the firm's founder, ensuring efficient use of executive time. • Coordinated schedules, communications, and deliverables across internal team members and external partners to support seamless execution of executive

Healthcare Recruiter

Conquest Healthcare

Mar 2023 - Jun 2023 (4 months)

• Coordinated with hiring managers to identify healthcare staffing needs • Determined selection criteria, Sourced potential candidates through online channels (e.g. job boards, social platforms and professional networks) • Planned interview and selection procedures, including screening calls, assessments and virtual interviews • Assessed candidate information, including resumes and contact details, using our Applicant Tracking System - LaborEdge • Designed job descriptions and interview questions that reflect each position’s requirements

Healthcare Recruiter

Nationwide Therapy Group

Nov 2022 - Mar 2023 (5 months)

• Coordinated with hiring managers to identify healthcare staffing needs • Determined selection criteria, Sourced potential candidates through online channels (e.g. job boards, social platforms and professional networks) • Planned interview and selection procedures, including screening calls, assessments and virtual interviews • Assessed candidate information, including resumes and contact details, using our Applicant Tracking System - LaborEdge • Designed job descriptions and interview questions that reflect each position’s requirements

Talent Acquisition Specialist

SIPMD

Apr 2022 - Nov 2022 (8 months)

• Coordinated with hiring managers to identify staffing needs • Determined selection criteria, Sourced potential candidates through online channels (e.g. job boards, social platforms and professional networks) • Planned and scheduled interview and selection procedures, including screening calls, assessments and in-person interviews • Assessed candidate information, including resumes and contact details, using our Applicant Tracking System (Greenhouse). • Designed job descriptions and interview questions that reflect each position’s requirements

Learning Facilitator

NurseLoopUSA

Jan 2021 - Jan 2023 (2 years 1 month)

• Liaised with managers to determine training needs and schedule training sessions. • Designed effective training programs. • Conducted seminars, workshops, individual training sessions etc. • Prepared educational material such as module summaries, videos, etc. • Monitored employee performance and response to training and development programs.

F

Recruitment Coordinator

FindHR

Jan 2021 - Aug 2021 (8 months)

• Assisted recruitment team with customized screening and initial contact of applicants to determine qualification and interest level. • Referred appropriate candidates to the recruiter and/or hiring supervisor. • Provided support coordination of recruitment projects and related services to supervisors, hiring managers, recruitment team members, and others. • Developed and maintains comprehensive knowledge of recruitment, employment, HRSC, compensation, benefits, pay administration, and other related organizational policies, practices, procedures, and/or regulations. • Served as point of contact for provision of consultative service to hiring authorities. • Served as a resource for recruitment policies, procedures, and practices to supervis

Sr. US Recruiter

PSG Global Solutions

Nov 2020 - Jan 2021 (3 months)

• Coordinated with hiring managers to identify staffing needs • Determined selection criteria, Sourced potential candidates through online channels (e.g. job boards, social platforms and professional networks) • Planned interview and selection procedures, including screening calls, assessments and virtual interviews • Assessed candidate information, including resumes and contact details, using our Applicant Tracking System (Compass) • Designed job descriptions and interview questions that reflect each position’s requirements

B2B Sales Executive

Atticus Advisory Solutions Inc

Nov 2019 - Nov 2020 (1 year 1 month)

• Solicited sales by contacting private IT individuals and business representatives by telephone. • Collaborated with team members to accomplish daily sales goals. • Pursued new leads daily to develop new customers.

S

Team Lead

Synerdiance Inc

Apr 2018 - Nov 2019 (1 year 8 months)

• Transitioned to Sales team as Lead for Healthcare project with the objective of promoting close cooperation to produce revenue and develop satisfactory solutions to successfully deliver various services for DME and CGX accounts. • Became the Resource Training Personnel for 15 Outsourcing Companies with the objective of providing daily assistance to the company's training and operations department.As needed, arranged for and/or Facilitated onsite training for employees and outsource companies. (Nov. 2018) • Initially started as Sales Executive for DME account and was promoted as a Team Lead (Sep. 2018).

C

Sales Executive

Chronos Strategies HLK Corp

Jan 2018 - Apr 2018 (4 months)

• Contacted customers via telephone and email and used scripted sales dialog as a persuasive technique. • Solicited sales by contacting private individuals and business representatives by telephone.

S

Customer Service Representative

SIMPLEX Internet Philippines

Apr 2017 - Oct 2017 (7 months)

• Contacted customers via telephone and email and used scripted sales dialog as a persuasive technique. • Solicited sales by contacting private individuals and business representatives by telephone. • Checked accuracy of online orders, transit and parcel statuses.

Coach Apprentice

Sitel Group

May 2013 - Nov 2016 (3 years 7 months)

• Effectively assigned tasks to team members to optimize productivity. • Managed on-site staff and developed, implemented and monitored programs for staff to use to maximize customer service. Supervised employee relationships and mentored junior team members. • On a regular basis prepared and assessed CRM reports,identified problems and areas of improvement to operations. • Managed and monitored team sales performance.

Q

Customer Service Representative

QUALFON PHILIPPINES INC

Dec 2012 - May 2013 (6 months)

• Resolved product or service problems by accurately understanding the customer’s issue. Determined the cause of the problem, selecting the best solution to the problem and explaining to the customer the resolution Answered product and/or service questions or concerns Assisted in Troubleshooting technical issues using all available tools Processed customer orders and purchase of products and services Escalated to appropriate departments to expedite resolution of customer’s issue Provided exceptional customer service experience

A

Telephone Banker

Aegis People Support

Dec 2010 - May 2011 (6 months)

• Informed customers of bank policies and procedures, handling concerns regarding transactions, processing financial applications, and utilizing banking software to complete tasks. • Assisted customers with online banking and concerns.

Technical Support Representative

Sykes

Jun 2010 - Nov 2010 (6 months)

• Worked with customers to identify service-related needs and offers the most appropriate solutions providing world-class customer service. • Diagnosed and resolved basic network and modem functionality issues. • Walked customers through common hardware and software configurations to maximize service functionality. • Provided solutions for customer repair problems or formulates trouble reports. • Interfaces with customers over the phone providing status updates and ensuring service has been restored. • Scheduled a technician dispatch for on-site service calls when necessary. • Escalated appropriate technical issues to Tier 2 Technical support when needed.

Tom Macasojot

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