Tom Cirk

Tom Cirk  new_releases

About

Detail

Owner at Hire Virtual First | Owner E-commerce company at B Company
Lagos, Faro District, Portugal

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Leadfeeder
    Team lead Customer Success EU
    Leadfeeder
    Apr 2022 - Nov 2022 (8 months)
    Training, hiring and mentoring a completely remote first team
  • Hire Virtual First
    Owner
    Hire Virtual First
    Mar 2022 - Current (4 years 8 months)
    - I help people built a cost effective remote team so they can remove tedious tasks in their business and focus on revenue generating activities.
    - I've built a 7-figure ecom store from the ground up. Currently everything is outsourced and I spent no more than an hour per week on that.
    - Through hyper organization, hiring the right overseas talents and a customized learning platform, all the recurring tasks are being taken care off.
    - Speaking to other entrepreneurs, I realized not everybody has the same smooth experience with their staff. Many business owners mentioned challenges such as staff costs, motivation and time it takes to manage their team.
    - Therefore I built the company 'Hire Virtual First'. Your business wi
  • Leadfeeder
    Customer Success
    Leadfeeder
    Apr 2021 - Apr 2022 (1 year 1 month)
  • B
    Owner E-commerce company
    BG Company
    Sep 2019 - Oct 2023 (4 years 2 months)
  • Dropbox
    Senior Account Manager
    Dropbox
    Jul 2019 - Sep 2019 (3 months)
  • Dropbox
    Account Manager Benelux
    Dropbox
    Jan 2018 - Jul 2019 (1 year 7 months)
    Outbound sales & Forging long term relationships Q1: 1436% (143% to fully ramped) – Q2: 128% - Q3: 164%. All following four Quarters never missed and hit >150%. Consistently in top 5 sales reps.
  • Dropbox
    Sales Program Builder
    Dropbox
    Jul 2017 - Dec 2017 (6 months)
    Building a new revenue source for Dropbox called Nurture. By tapping into the pool of 600 million leads, we take a smart approach to convert free Dropbox users into business clients. The Nurture approach educates leads about Dropbox Business and then gives them the opportunity to discuss with a sales rep. My main responsibility is to consistently hit revenue target to prove that the nurture program can work as a future revenue stream. To do so I manage the full sale cycle and perform day-to-day sales. Other responsibilities revolve around program analytics, internal + external alignment and planning & innovation. Key results:
    - Start Nurture program from scratch
    - Build a good understanding (backed by analytics) to understand wh
  • Dropbox
    Account Executive SMB Benelux
    Dropbox
    Sep 2016 - Dec 2017 (1 year 4 months)
    Closing new business in the new workspace for business clients in the Benelux, Nordics and UKIZA region. Managing the full sales cycle of companies up to 250 employees. Always keeping an eye out for sourcing and closing deals of larger size. KEY RESULTS:
    - Q1, Q2, Q3 hit target (100% - 114% - 123%)
    - Q2 &Q3 top performer
    - Closed 1st and 2nd biggest outbound deal
    - Across all outbound reps, made most ACV
  • t
    Founder
    timeless games
    Jan 2015 - Jan 2016 (1 year 1 month)
    One man startup specialized in male accessories (such as ties and cufflinks). I was reluctant to get a normal part-time job such as one in the supermarket. Instead, I wanted to build sales experience and experience the struggle of setting up your companies logistics/supply chain. This company had wins and losses, but the project was closed successfully. Key learning points:
    - Build supply chain with China where production time is less than a month
    - Setting up a new concept in the market and try to sell to retailers (which failed)
    - Make a switch in sales approach and target market for better product-market fit
    - Blast sales after switch and end project successfully
    - Bootstrapping and lean approach to startup
  • R
    Program Advisory - General Studies
    RSM Student Representation
    Aug 2013 - Aug 2014 (1 year 1 month)
    Building the feedback channel between the students and the faculty personnel about courses and RSM in general. The mission is to give the Students a voice and to thereby improve the quality of the education at RSM. My job was to perform research across multiple studies provide by RSM. My key responsibilities were:
    - Researching problems (e.g. surveying)
    - Testing of possible improvements, qualitative research
    - Communicating results to RSM staff and pushing for implementation
    - Working together in international team
  • O
    Sales + operationalize after sale
    Optoled
    Jan 2012 - Jun 2016 (4 years 6 months)
    OPTOLED supplies led lighting to companies and customers. Thinking green and sustainability made accessible to everybody. My responsibilities were to find contacts and companies that would benefit switching to led lighting. Reaching out by email campaigns and letters. Besides that I made the initial phone pitch. Once a customer signed a contract, I was involved in the implementation and planning for installation.
  • T
    Customer Success Manager
    To Be Connected
    Jan 2010 - Aug 2016 (6 years 8 months)
    To Be Connected is specialized in development of future proof and open hardware-platforms, which are mainly deployed in the store automation industry. Solutions are deployed as POS, price checker or narrow casting solutions. All products are achieved with high levels of standardization, which improves management, maintenance and repair. My responsibilities consist around the full customer experience. Skill set development:
    - Reach out to customers before they experience problem
    - Solve problems efficiently (in limited time but maintain service level)
    - From an annoying scenario to a smiling customer
Education verified_user 0% verified
  • LinkedIn
    Advanced SEO: Developing an SEO-Friendly Website
    LinkedIn
    Dec 2019
  • LinkedIn
    Advanced Google Analytics
    LinkedIn
    Dec 2019
  • Erasmus University Rotterdam
    Master's degree, Entrepreneurship/Entrepreneurial Studies
    Erasmus University Rotterdam
    Jan 2015 - Jan 2016 (1 year 1 month)
  • Rotterdam School of Management, Erasmus University
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    Rotterdam School of Management, Erasmus University
    Jan 2012 - Dec 2015 (4 years)