Tom Champ
About
Detail
Vice President of Commercial Operations
Oklahoma City, Oklahoma, United States
Résumé
Jobs
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Vice President of Commercial OperationsPaul Davis Restoration, Inc.Jan 2025 - Current (1 year 10 months)- Commercial Training DirectorPaul Davis Restoration, Inc.Oct 2023 - Dec 2024 (1 year 3 months)
- Business ConsultantNAOct 2022 - Sep 2023 (1 year)Consulting in program and process implementation, development, and change management needs and strategy.
- SManaging PartnerServiceMaster by Eagle EyeAug 2020 - Sep 2022 (2 years 2 months)• Business partner/owner leading all technical operations, administrative, and financial aspects of the company
• Developed sales and marketing programs that dramatically contributed to financial and market growth
• Created customer service experience that resulted in positive reviews and increased sales
• Designed and implemented new operations processes and procedures
• Oversees all daily field operations, estimating, and sales activities of the company
• Leads all Human Resources and Recruiting activities and responsibilities
• Project management and reporting for all jobs and projects
• Monthly and annual financial reporting and budgeting for entire company
• Maintain licenses and certifications t - ESenior Manager/Director Learning & DevelopmentEnable Midstream PartnersAug 2016 - Jul 2020 (4 years)• Created and led a department to develop and deliver technical, soft skills, compliance, safety, and leadership training and curriculum to the entire company covering multiple states
• Designed training strategy, implementation and communication plan for all company training
• Partnered with senior leaders and departments to implement training strategy and meet development needs
• Developed L&D team project management system consisting of Microsoft Project Online, Power BI, and SharePoint providing status updates on all learning projects
• Produced multiple change management and leadership development programs and events
• Implemented Success Factors Learning Management System providing learning content, resources, - EPrincipal Learning & DevelopmentEnable Midstream PartnersJun 2015 - Aug 2016 (1 year 3 months)Job change due to company re-organization
- EDirector Learning and DevelopmentEnable Midstream PartnersJun 2014 - Jun 2015 (1 year 1 month)
- EManager of Learning & DevelopmentEnable Midstream PartnersFeb 2012 - Jun 2014 (2 years 5 months)
- Trainer / Instructional Designer - Learning & DevelopmentState Farm InsuranceJan 2005 - Jan 2012 (7 years 1 month)• Delivered and developed training from the corporate level for the property and casualty claims division of the company; delivered classroom and live broadcast technical, soft skills, and leadership training
• Provided training for instructors and trainers who delivered one-on-one and classroom training to local employees; created live, virtual, and on-demand training
• Led commercial claims operations team and worked in project team leadership
Key Accomplishments:
• Project lead for a claim’s leadership conference in Las Vegas; developed program and content for hundreds of leaders in attendance
• Developed virtual training and communication communities where employees could socially interact and receive trai - Claim RepresentativeState Farm InsuranceJan 1998 - Jan 2005 (7 years 1 month)
Education
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- Bachelor of Science (B.S.), AccountingUniversity of Central Oklahoma
- NCertificate in the Foundations of NeuroLeadershipNeuroLeadership
- ADKAR Change ManagementProsci
- MMBTI Certified PractitionerMBTI