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Tomás Mena Ramírez

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Ticket Specialist
Heredia, Heredia Province, Costa Rica

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Résumé

Jobs verified_user 0% verified
  • Aya Healthcare
    Ticket Specialist
    Aya Healthcare
    Jan 2022 - Current (4 years 7 months)
    - Member of a team that specializes in correcting processes in different departments, Such as Tickets, Strategic accounts Tickets (Supervisor), Flu tickets (Specialiced), Invoicing - Cleared 2 years of delayed invoices for my specific area in 2 months - Created new company connections facilitating the processing of invoices - Top performance in report creation (as a Supervisor for Strategic Account Tickets) - Part of a team that cleared over 500 delayed flu related tickets in a month
Education verified_user 0% verified
  • Universidad Creativa
    Diploma in Game Design and Development
    Universidad Creativa
  • M
    High School Diploma
    MINISTERIO DE EDUCACIÓN PUBLICA
Projects (professional or personal) verified_user 0% verified
  • C
    Community event organizer
    Mar 2022 - Current (4 years 5 months)
  • C
    Community manager
    Oct 2018 - Current (7 years 10 months)