Toddy Yewila Mulyata Territory Sales Executive SME

F

Customer Sales Advisor and Operations

Funeral Services Group Zambia

Jan 2022 - Aug 2024 (2 years 8 months)

Receive calls and correspondence from both external and internal customers. Handling clients on a day to day basis. Fleet maintenance and record keeping Booking funerals in fleet and selling of company products and services. Purchasing company requirements. Coordinating drivers, cleaners and helpers. Carry out any other duties assigned by the line supervisor/manager.

Key Account Manager

INGCO TOOLS

Sep 2020 - Feb 2021 (6 months)

Maintained old customers and developed new customers within the local market. Tracked and analyzed competition on the market. Supervised the implementation of wholesale prices. Formulated and improved the strategies of customer service. Formulated and improved the strategies of advertising and promotion and assisted Headquarters to implement company goals.

H

Retail Manager/Supervisor

Hisense South Africa

Nov 2016 - Mar 2020 (3 years 5 months)

Worked closely with sales and Marketing staff to conceptualize marketing campaigns and strategies. Educated customers, trained floor sales staff, retailers and distributors about our products. Monitored customer feedback and escalating complaints to the marketing department. Represented the company at product launches, events and trade shows. Maintained a positive image of the brand at all times. Built rapport between distributors and retailers.

Z

Postal Officer

Zambia Postal Services Corporation

Jan 2013 - Nov 2015 (2 years 11 months)

Responsibilities: Answer questions regarding mail regulations and procedures, postage rates and post office boxes. Feed mail into postage canceling devices or hand stamp mail to cancel postage. Receive letters and parcels, and place mail into bags. Sort incoming and outgoing mail according to type and destination, by hand or by operating electronic mail-sorting and scanning devices. Weigh letters and parcels, compute mailing costs based on type, weight, and destination and affix correct postage.

E

Sales and Marketing Assistant

Electrical Maintenance of Lusaka EMLEIS

Jun 2010 - Dec 2012 (2 years 7 months)

Responsibilities: Was responsible for developing new accounts within a given territory in a business-to-business sales environment as well as highly effective in rapport building. Was also responsible for presentations, phone prospecting and I also served as a customer contact to help place orders for existing customers and develop new business. Assisted in the creating and distributing of quotes for new customers as well as the setting up of new customers in the system.

X

Marketing assistant

Xpozed network limited

Mar 2009 - Jun 2010 (1 year 4 months)

Responsibilities: Sourcing for new and potential market for products and services, selling of advertising space for one of the products (Afro bride Magazine) and selling of products and services. Maintained a good business relationship with existing clients by follow ups and selling advertising ideas.

Toddy Yewila Mulyata

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