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Titiana Pertil
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Miami, Florida, United States
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- IHuman Resources GeneralistICBD Holdings| ABA CentersJan 2026• Ensure adherence to federal, state, and local employment laws, including FLSA, ADA, EEO, ADEA,
and FMLA, by integrating compliance requirements into daily HR practices.
• Maintain and audit employee personnel records, including I-9 documentation, leave records, and HR
files, ensuring full compliance with regulatory standards.
• Implement and monitor HR policies and procedures; identify gaps and escalate compliance concerns to
senior HR leadership as needed.
• Manage employee accommodation requests, including maternity leave and intermittent/continuous
FMLA claims through Prudential, by processing approvals and denials, communicating outcomes, and
coordinating with employees and leadership.
• Pa - IHuman Resources CoordinatorICBD Holdings| ABA CentersJan 2025 - Jan 2026 (1 year 1 month)• Drafted and sent notification letters for all approved HR actions, including promotions, transfers,
terminations, and other HR decisions, ensuring that all relevant details are accurate and communicated
effectively.
• Send out the termination offboarding email and process the employee's termination HR action, ensuring
that all necessary steps are followed for the offboarding process meeting state and federal compliance
requirements.
• Attend meetings with HR team members who support various business leaders, and stakeholders, take
accurate notes, and provide summaries or annotations of key points and action items.
• Conduct routine audits of the Human Resources email inbox and HR ticketing system, c - SHuman Resources SpecialistSuperPurpose (Internship)Jan 2024 - Jan 2025 (1 year 1 month)• Identify, attract, and recruit high-quality candidates through various channels, including social media
platforms (LinkedIn, Podio, Handshake), and other digital networks.
• Develop and execute targeted Talent Acquisition strategies to ensure the selection of candidates for each
open position.
• Conduct initial candidate interviews, coordinate subsequent interviews with team leaders and oversee
the completion of all hiring documentation and support new hires throughout the orientation and
onboarding process.
• Maintain and update employee profiles, ensuring accurate and up-to-date teammate bios for both new
and existing team members.
• Lead training sessions for new hires, focusing on onboardin - MCertified Release of Information SpecialistMRO (Memorial Healthcare System)Jan 2023 - Jan 2025 (2 years 1 month)• Reviews requester information in compliance with HIPAA guidelines to identify records for release.
• Gather relevant patient data from diverse sources, such as electronic, off-site, or physical records,
aligning with the patient's request.
• Processed 60-70 confidential medical records daily ensuring accuracy and adherence to all security and
compliance regulations.
• Organized and managed medical documentation, ensuring timely access for care teams.
• Utilized electronic health record systems (EPIC) and document management software to streamline
access and distribution of medical records.
• Provided outstanding customer service by welcoming walk-in patients, responding to inquiries,
resolving 
Administrative AssistantGenesiscareJan 2022 - Jan 2023 (1 year 1 month)• Managed daily office operations by overseeing inventory for kitchen, print room, and general office
supplies while ensuring timely restocking and organization.
• Handled patient check-ins and check-outs, coordinated appointment scheduling and rescheduling, and
verified appointment details to ensure a seamless patient experience.
• Coordinated and documented interactions with patients and healthcare professionals while maintaining a
high level of professionalism.
• Managed multi-layered scheduling across providers, patients, and services while maintaining efficiency
and minimizing disruptions.
• Handled referrals from primary care doctors by scanning and uploading them to the patient portal.
• U- DAdministrative AssistantDolls Plastic SurgeryJan 2021 - Jan 2022 (1 year 1 month)• Managed daily office tasks by organizing supplies, maintaining shared spaces, and supporting general
office needs to ensure smooth operations.
• Maintained accurate and efficient patient scheduling by independently managing appointments in
DrChrono, coordinating calendars for three physicians, and ensuring alignment with designated
procedures.
• Managed referrals, lab orders, and follow-ups, ensuring closed-loop communication and zero gaps in
care.
• Demonstrated ability to achieve high customer satisfaction by effectively resolving patient problems and
concerns through knowledgeable and friendly service.
• Provided administrative support by managing various communication channels (e.g., email,
Education
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- Organizational Communication/BAFlorida International University