Timothy Baiya Michael holds a B.Tech in Industrial and Technology Education from the Federal University of Technology Minna. Currently, he works as a Deputy Team Leader in the Customer experience team at Yellow Card Financial.Timothy has keen interest in providing customer satisfaction, effective communication and ensuring increased return on investment by ensuring customers are happy as happy customers are always returning customers. He is skilled at research, public speaking, writing, team work, customer relationship management (CRM), Team management, performance management and team motivation.
