Tiffany

I am a seasoned, highly motivated business professional with nearly 15 years of team leadership and customer relationship management experience spanning a variety of sectors. Recognized for empowering teams and driving customer satisfaction and retention, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include customer service, complex problem solving, conflict resolution, coaching, mentoring, sales, and revenue generation. Delivering superior administration on the above areas of expertise requires utilization of effective communication and interpersonal skills, as well as business acumen and a focus on employee engagement and morale.In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the company’s account management support structure is driving the business forward while simultaneously building customer confidence and trust.