Tiffani Punsal

J

General Va

Jobbrew PH

May 2024 - Mar 2026 (1 year 11 months)

• Talent Acquisition Specialist • Coordinate with hiring managers to identify staffing needs • Determine selection criteria • Source potential candidates through online channels (e.g. Indeed and ZipRecruiter) • Plan interview and selection procedures, including screening calls • Assess candidate information, including resumes and contact details, using our Applicant Tracking System • Design job descriptions and interview questions that reflect each position’s requirements • Account Receivables Specialist

General Va

Wing

Jun 2023 - Dec 2023 (7 months)

• Handled incoming emails promptly • Coordinated meeting schedules with team members • Performed accurate data entry tasks • Resolved employee administrative queries to support efficient operations • Delivered client service as first point of contact to enhance customer experience • Prepare customer spreadsheets and keep online records

O

Hr Specialist

Only Growth Agency

Jul 2022 - Sep 2023 (1 year 3 months)

• Monitored staff activities to ensure compliance with company policies. • Onboarding • Coordinated onboarding process to facilitate the smooth integration of new hires • Staff Monitoring • Updated and maintained employee files to ensure accuracy and confidentiality • Managed operations in Australia to support regional objectives.

A

Content Moderator

Alorica Teleservices Inc

Mar 2021 - Jul 2022 (1 year 5 months)

• Review user-generated content to remove offensive, inappropriate, and harmful content before it reaches people online • Follow pre-defined sets of rules that platforms set to protect the users • Determine if a user’s post meets the guidelines of the platform and the group • Reviewed large volumes of textual, visual, and audio data to ensure compliance with predetermined rules and guidelines • Updated policies and ensured correct tagging of videos to align with platform guidelines • Reported and updated the team on critical content issues to maintain quality standards • Worked in the Makati office

r

Freelance Annotator

remotask

Jan 2021 - May 2024 (3 years 5 months)

• Identification and Labeling Identifying common patterns Ensuring accuracy and reliability • Self-motivated, with a strong sense of personal responsibility. • Excellent communication skills, both verbal and written. • Proven ability to learn quickly and adapt to new situations.

Transcriptionist

Verbit

May 2019 - Mar 2021 (1 year 11 months)

• Listen to live proceedings or audio and video recordings to create written versions of them • Provided freelance services to various clients in need of transcription and typing support. • Enhanced transcription accuracy by diligently proofreading and editing final documents. • Followed specific guidelines and style rules to meet clients' requirements and maintain consistency. • Verified accuracy of transcribed material before finalization.

G

Personal Assistant

Guildex Inc

Jul 2017 - Dec 2018 (1 year 6 months)

• Handled official business correspondence to ensure effective communication • Maintained diaries and arranged appointments to optimize executive schedules • Filing and internal distribution of the company’s business documents and records • Filed and distributed company business documents and records to support organizational efficiency • Managed operations in Manila

I

Admin Support/Claims Processor

Insular Life Insurance Inc.

Jul 2012 - May 2016 (3 years 11 months)

• Provided administrative support in the Manila office • Handling official business correspondence • Maintain diaries and arrange appointments • Authenticated and reviewed information on medical claims to ensure accuracy and compliance • Answer inquiries from providers on the subject of claim, eligibility, covered benefits, and approval status issues • Managed records of received claims and maintained databases while preparing production and sales reports • Filed and distributed company business documents and records to facilitate efficient internal communication

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