Tiffani Punsal

J

General Va

Jobbrew PH

May 2024 - Mar 2026 (1 year 11 months)

• Talent Acquisition Specialist
• Coordinate with hiring managers to identify staffing needs
• Determine selection criteria
• Source potential candidates through online channels (e.g. Indeed and ZipRecruiter)
• Plan interview and selection procedures, including screening calls
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System
• Design job descriptions and interview questions that reflect each position’s requirements
• Account Receivables Specialist

General Va

Wing

Jun 2023 - Dec 2023 (7 months)

• Handled incoming emails promptly
• Coordinated meeting schedules with team members
• Performed accurate data entry tasks
• Resolved employee administrative queries to support efficient operations
• Delivered client service as first point of contact to enhance customer experience
• Prepare customer spreadsheets and keep online records

O

Hr Specialist

Only Growth Agency

Jul 2022 - Sep 2023 (1 year 3 months)

• Monitored staff activities to ensure compliance with company policies.
• Onboarding
• Coordinated onboarding process to facilitate the smooth integration of new hires
• Staff Monitoring
• Updated and maintained employee files to ensure accuracy and confidentiality
• Managed operations in Australia to support regional objectives.

A

Content Moderator

Alorica Teleservices Inc

Mar 2021 - Jul 2022 (1 year 5 months)

• Review user-generated content to remove offensive, inappropriate, and harmful content before it reaches people online
• Follow pre-defined sets of rules that platforms set to protect the users
• Determine if a user’s post meets the guidelines of the platform and the group
• Reviewed large volumes of textual, visual, and audio data to ensure compliance with predetermined rules and guidelines
• Updated policies and ensured correct tagging of videos to align with platform guidelines
• Reported and updated the team on critical content issues to maintain quality standards
• Worked in the Makati office

r

Freelance Annotator

remotask

Jan 2021 - May 2024 (3 years 5 months)

• Identification and Labeling Identifying common patterns Ensuring accuracy and reliability
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.

Transcriptionist

Verbit

May 2019 - Mar 2021 (1 year 11 months)

• Listen to live proceedings or audio and video recordings to create written versions of them
• Provided freelance services to various clients in need of transcription and typing support.
• Enhanced transcription accuracy by diligently proofreading and editing final documents.
• Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
• Verified accuracy of transcribed material before finalization.

G

Personal Assistant

Guildex Inc

Jul 2017 - Dec 2018 (1 year 6 months)

• Handled official business correspondence to ensure effective communication
• Maintained diaries and arranged appointments to optimize executive schedules
• Filing and internal distribution of the company’s business documents and records
• Filed and distributed company business documents and records to support organizational efficiency
• Managed operations in Manila

I

Admin Support/Claims Processor

Insular Life Insurance Inc.

Jul 2012 - May 2016 (3 years 11 months)

• Provided administrative support in the Manila office
• Handling official business correspondence
• Maintain diaries and arrange appointments
• Authenticated and reviewed information on medical claims to ensure accuracy and compliance
• Answer inquiries from providers on the subject of claim, eligibility, covered benefits, and approval status issues
• Managed records of received claims and maintained databases while preparing production and sales reports
• Filed and distributed company business documents and records to facilitate efficient internal communication

About

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Timeline

Résumé

Tiffani Punsal

About

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Behavioral traits