Tianna Banks

Tianna Banks

About

Detail

Customer Care Specialist at Toast
Texas, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Toast
    Emoloyee Cloud Payroll- Specialist II
    Toast
    Jan 2025 - Current (1 year 5 months)
  • Toast
    Employee Cloud Payroll- Specialist I
    Toast
    Aug 2023 - Jan 2025 (1 year 6 months)
  • Bath Body Works
    Sales Representative
    Bath Body Works
    Sep 2022 - Jan 2023 (5 months)
  • LinkedIn
    Member Support Consultant
    LinkedIn
    Feb 2022 - Apr 2023 (1 year 3 months)
  • Milan Laser Hair Removal
    Call Center Sales Representative
    Milan Laser Hair Removal
    Aug 2021 - Feb 2022 (7 months)
    Promptly responding to incoming phone calls, emails and live chat inquiries from current and prospective clients Responding to inquiries from prospective clients with the ultimate goal of scheduling an in-clinic consultation Scheduling treatment appointments and answering billing questions from current clients Building relationships with both current and prospective clients by providing excellent customer service Effectively maintain contact and follow up with potential clients Communicating regularly with field managers regarding potential and existing client sales & scheduling
  • TD Ameritrade
    Client Account Services
    TD Ameritrade
    Jan 2021 - Aug 2021 (8 months)
    -Review client application to create new account -Review foregin ID’s, banking information, and w-ben provided to ensure information falls within compliance to open account -Confirm whether or not a foreign client is able to open account based on foreign country restrictions within the company -Ensure young domestic clients provide the information needed to open account
  • TD Ameritrade
    Financial Services Representative
    TD Ameritrade
    Nov 2020 - Jan 2021 (3 months)
    -Follow security procedures to ensure speaking to correct client -Assist client with online account -Assist client with questions regarding stock market -Assist client with updating account -Assist client with opening a new account or closing existing account
  • All Known Services
    Customer Service Supervisor
    All Known Services
    Sep 2016 - Oct 2020 (4 years 2 months)
  • All Known Services
    Customer Care Text
    All Known Services
    Nov 2015 - Sep 2016 (11 months)
Education verified_user 0% verified
  • V
    High School Diploma, General Studies
    Vista Ridge High School
    Jan 2012 - Dec 2013 (2 years)