INDIVIDUAL ACHIEVEMENTS:
- 2021, Hotel of the Year Award, CALA Marriott Luxury Hotels
- GM of the Year, 2019 Marriott International, CALA
- Hotel of the Year, 2019, St. Regis Mexico city
TEAM / HOTEL ACHIEVEMENTS, 2019
- Best Sales & Marketing Team Award
- Best RevMgt Team Award
- Best HR / 360 Serve Culture Award
- Guest Satisfaction St. Regis Worldwide, Top 5%
- Best in Class, Residences, Employee Satisfaction
ABOUT ME:
Experienced Multi-Property Traditional Luxury- and Life Style Luxury Hotel General Manager; City and Beach Hotels. Gets Results through "Influencing / motivating others" and Prioritizing Core Processes & Tasks / Improving processes & lead measures that produce the most significant financial results (Top-line, Bottom-line) and non-financial results (Employee, Guest- and Owner Satisfaction, among others). My Experience and Certification also include the Management of Residential Condominium Associations and Condo Hotels. My Background / Key Strengths are: Leadership, Sales & Marketing, Performance & Process Management (Six Sigma), up to the title of certified “Master Black Belt” and Food & Beverage Operation.