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Thomas Alejandro Pedraza Rincon

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Bogota D.C., Colombia

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Jobs verified_user 0% verified
  • Merck
    DB Schenker
    D
    LOGISTICS COORDINATOR
    Merck, DB Schenker, DSV Solutions, Abbott, DHL, Lean Solutions Group, Roche, Hpe
    Aug 2024 - Current (2 years 3 months)
    As a Logistics Coordinator, I managed logistics operations through ERP and CRM systems for international cargo flights, collaborating with multinational clients such as DB Schenker and DSV. My role focused on the meticulous management of detailed information regarding merchandise, tax, and fiscal coordination, ensuring the seamless flow of interconnected databases for accurate data interpretation tailored to each esteemed client. Additionally, I oversaw import and export processes for international clients, handling the end-to-end logistics while utilizing ERPs and KPIs to monitor performance. I maintained regular contact with Points of Contact (POCs) in the United States, which enhanced communication and operational efficiency throughout t
  • S
    INDUSTRIAL ENGINEERING INTERN
    Su Presencia Producciones
    Jan 2024 - May 2024 (5 months)
    • Analyzed purchasing and sales data to establish key performance indicators (KPIs) for financial optimization in the trade of musical, literary, and edible products. • Developed and maintained comprehensive databases from inception to support commercial growth and strategic decision-making, including managing data related to transportation and product logistics. • Synthesized complex information to provide actionable insights for enhancing market competitiveness and operational efficiency. • Collaborated with cross-functional teams to ensure data integrity and alignment with business objectives, leveraging tools like ClickUp to enhance project management and streamline workflows. Additionally, my understanding of freight forwarding pro
  • Uber Freight
    CSR AGENT
    Uber Freight
    Sep 2021 - Jan 2024 (2 years 5 months)
    TELEPERFORMANCE Main contact in trucking logistics, where CRM-type tools were used to manage real-time financial information, claims, and monetary adjustments on freight and loads. Leadership focused on the requirements stipulated in the KPIs established by the client, serving as a coach, quality analyst, and supervisor. Review of claims, financial management, and personal data in customer accounts to ensure proper handling of personal data regarding purchases and sales within the Mercado Libre platform.
  • Concentrix
    CSR AGENT
    Concentrix
    Jul 2020 - Sep 2021 (1 year 3 months)
Education verified_user 0% verified
  • UNIAGUSTINIANA
    INDUSTRIAL ENGINEERING STUDENT
    UNIAGUSTINIANA
    Jun 2018 - Jun 2024 (6 years 1 month)
  • Colegio Agustiniano Suba
    HIGH SCHOOL
    Colegio Agustiniano Suba
    Jan 2008 - Nov 2018 (10 years 11 months)
Awards verified_user 0% verified
  • Lean Solutions Group
    Certificade of recognition
    Lean Solutions Group
    Aug 2024 - Current (2 years 3 months)