Thilanka Perera Luxury Home Developer

Manager, Global Salesforce

PwC

Sep 2019 - Jan 2025 (5 years 5 months)

Senior Salesforce Consultant

PwC

Sep 2016 - Aug 2019 (3 years)

PwC Global Salesforce Implementation
• Partner with PwC Global Salesforce solution & change leadership teams, and Salesforce customer success team to ensure PwC’s largest digital transformation meets legal, business, change, risk, and IT compliance
• Deliver next generation CRM experience to five PwC territories including four strategy council members while adding 10K users to the already 70K+ global user base (overall Won Opportunities are up +25% and +$2.8B)
• Drive the analysis of the current territory business processes, integrations, privacy laws, identify gaps, and work with the Global Salesforce solution team on delivering solutions
• Lead a team of eight offshore team members to migrate 1M+ records of onboarding

Founder & Principal

District

Aug 2016 - Current (10 years 3 months)

Data Analyst, Salesforce.com (Marketing Data & Analytics)

Blackboard

Jun 2014 - Sep 2016 (2 years 4 months)

• Worked with system users and project teams to analyze and develop solutions that address Salesforce.com business needs
• Analyzed Salesforce.com capabilities against business requirements, including review of new or emerging Salesforce technology, and Salesforce.com add-ins or partner applications
• Configured Salesforce to meet complex business and system requirements, using recommended best practices, ensuring optimization of performance
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Systems Analyst

Ameritas Investment Corp

Jan 2012 - May 2014 (2 years 5 months)

• Managed the data aggregation and performance reporting platform used by 200+ financial advisors
• Administered the email archiving and compliance solution for 1500+ financial advisors
• Acted as a key contributor to the development of AIC's strategic plan with emphasis on field technology and back office technology initiatives
• Participated in enterprise planning meetings which made decisions on design, architecture, and development for AIC’s Salesforce.com environment
• Acted as a Salesforce.com system administrator and coordinat

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Systems Analyst - Intern

Ameritas Investment Corp

Feb 2011 - Dec 2011 (11 months)

• Managed the data aggregation and performance reporting platform used by 200+ financial advisors
• Administered the email archiving and compliance solution for 1500+ financial advisors
• Executed the deployment of Fiberlink endpoint security solution
• Designed, developed, and implemented customization to Salesforce.com (CRM platform)
• Utilized Salesforce.com on a daily basis as a case management/ issue tracking tool
• Generated reports using SQL from an Informix database (Caesar)
• Provided technology consulting service

IT Support Assistant

University of Maryland

Aug 2010 - Feb 2011 (7 months)

• Provided technical support with computers, printers, projectors, and other audio-visual equipment
• Updated and maintained the Stamp Student Union website
• Initiated the design of a new inventory management system for the Stamp Student Union as an individual project

Thilanka Perera

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Thilanka Perera

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