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Theo Martin
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Pilar, Buenos Aires Province, Argentina
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Résumé
Jobs
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- LTeam Coordinator & Customer ServiceLevy CompassApr 2024 - Mar 2026 (2 years)• Led and supervised staff operations in high-volume, fast-paced environments.
• Coordinated customer service processes, ensuring optimized wait times and compliance with operational standards.
• Resolved incidents and managed complaints in real time, maximizing customer satisfaction and loyalty. - VOperations & Customer Service AssistantValley View SaloonDec 2023 - Mar 2024 (4 months)• Provided direct customer service in high-demand settings, ensuring fast, accurate, and high-quality service.
• Coordinated with cross-departmental teams to maintain daily operational flow and provided administrative support. 
Customer Service & Operational SafetyMount SnowMay 2020 - Nov 2023 (3 years 7 months)• Efficiently managed guest flow and access control, streamlining entry and reducing peak-hour wait times.
• Applied and enforced strict operational safety protocols in high-traffic facilities.- CReception & Customer ServiceCentro Médico Pilares (CMP)Dec 2019 - Apr 2020 (5 months)• Managed patient reception, scheduling, appointment assignment, and systematic data entry on the medical platform.
• Provided comprehensive administrative support, document management, and logistical/operational organization for the center.
Education
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- UBachelor's Degree in Industrial DesignUniversity of Buenos Aires (UBA) – School of Architecture, Design and Urbanism (FADU)Jan 2020 - Jan 2025 (5 years 1 month)
- Bilingual High School Diploma (Exact Sciences Track)Colegio Los RoblesJan 2019