Thabang Mbele  new_releases

I hold a Business Management qualification from Ekurhuleni West College and bring over 7 years of hands-on experience in outbound sales, client acquisition, lead generation and CRM automation. I’ve worked with well-known brands including Virgin Active, Planet Fitness and Affinity Life, where I consistently exceeded KPIs. I closed an average of 56 sales per month and earned recognition as Top Sales Consultant in the Region at Virgin Active.

🏋🏽 Fitness Industry Sales (Virgin Active and Planet Fitness):
As a Senior Consultant, I managed the full sales cycle in person:

Diary management: planned and ran my own daily diary of appointments, follow-ups and prospecting time to hit monthly targets.
Outreach and prospecting: generated leads through in-person outreach, referrals, community events, phone calls and social media, and brought prospects into the club.
Consultations and tours: ran club tours and needs-based consultations to understand each person’s goals and match them to the right membership.
Closing: handled objections and closed memberships face to face, averaging 56 sales per month.
Retention: built lasting relationships with members through regular follow-ups and great service, which led to repeat referrals.

This hands-on, face-to-face sales experience is the foundation of how I set and close for online coaches today.

📈 Results in Online Coaching:

Today I work as a high ticket appointment setter and closer for online coaches in the UK, US, Canada and Australia.
For one coaching client, the calls I booked generated just under $190,000 in sales over 12 months, growing from $2,700 to $42,000 a month.
Since June, the calls I book have averaged over $20,000 a month in sales.
I run around 150 targeted outbound messages a day while keeping conversations genuine and personalised.

🧠 Key Strengths and Tools:

CRM and funnels: expert in GoHighLevel (GHL), including AR funnels, pipelines and lead tagging, plus ClickUp, Shopify, Calendly and Meta Suite.
Tracking and reporting: build and manage lead trackers in Google Sheets and Excel. I track outreach volume, conversations, qualified leads, booked calls, show rates, close rates and cash collected, and submit daily EOD reports.
Sales process: cold outreach, DM setting, lead qualification, appointment setting, follow-ups and closing.
Systems: I’ve set up and run the DM, booking and tracking systems my coaching clients use day to day.
Support and creative: strong background in virtual assistance, customer support and marketing automation, plus Word, Adobe and Canva, and music branding and event marketing from the creative industry.

I’m passionate about the health, fitness and coaching industries, but I’m highly adaptable and bring value to B2B, insurance and service-based businesses. I’m always learning and evolving, and I’m looking for new challenges where I can bring energy, efficiency and results.