Teunna Phillips

Certified Pharmacy Technician (CPhT)

Baylor Scott & White Health

Mar 2025 - Mar 2026 (1 year 1 month)

As a Certified Pharmacy Technician (CPhT), I provided comprehensive pharmacy services under the supervision of pharmacists, managing inventory and delivering pharmaceutical care in compliance with Texas State Board of Pharmacy regulations. My responsibilities included performing limited pharmacy services such as stocking, preparing, labeling, dispensing, and delivering medications. I assisted patients and medical staff by addressing nonjudgmental questions and facilitating communication with team members regarding inventory levels. Additionally, I entered medication orders from doctors' order sheets, ensuring accurate dispensing and billing data. I maintained a clean work environment and executed inventory control tasks, including stocking

Shift Supervisor

CVS Health

Dec 2023 - May 2024 (6 months)

• Work effectively with store management and store crews • Supervise the store's crew through assigning, directing and following up of all activities • Effectively communicate information both to and from store management and crews 1. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture. (Greet, offer help, and thank) • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers • Maintain customer/patient confidentiality

Customer Care Representative

Alight Solutions

Sep 2022 - Dec 2023 (1 year 4 months)

provided quality customer care by helping client employees, retirees, and others understand, enroll in, and use their HR plan(s) (i.e., 401k, health insurance, pension, payroll) accurately and effectively.

Pharmacy Technician

Walgreens

Aug 2020 - Aug 2022 (2 years 1 month)

Greet and scan Fill prescriptions Check out patients Contact patients and doctors Type of prescriptions • Sterilize surfaces and equipment and prepare the pharmacy for opening • Greet customers and answer questions • Receive prescriptions and check their validity • Process prescriptions electronically and ensure all information is complete and accurate • Resolve issues when they arise (e.g. rejected insurance claims) • Select the appropriate medicine and measure dosages to fill prescriptions • Sort, stock, label medication and monitor inventory • Undertake administrative tasks (e.g.record-keeping) as assigned • Comply with all security measures and quality standards

Cashier/Customer Service/Money Center

Walmart

May 2019 - Jun 2020 (1 year 2 months)

As a Cashier/Customer Service/Money Center professional, I operated cash registers efficiently, ensuring accurate cash handling and processing of transactions. I managed refunds and assisted customers and guests in locating products, providing exceptional customer service to enhance their shopping experience. I greeted every customer warmly, counted out cash drawers meticulously, and stocked merchandise to maintain an organized sales floor. Additionally, I utilized my documentation skills to enter essential customer details into the system, including names, dates of birth, phone numbers, and addresses, ensuring accurate records and facilitating smooth transactions.

B

Sales Associate

Beall's Outlet

Nov 2018 - Mar 2019 (5 months)

was to always greet customers with a smile to make them feel welcomed. If they needed any type of assistance, made sure it was given to them no matter the circumstances. When on the register, a smile was always on my face despite how I felt. Have great customer service. I'm a great worker, I'm very organized. I can also do shipment. I would say that I'm an awesome sales associate.

C

Sales Associate

Citi Trends

Jun 2018 - Nov 2018 (6 months)

greet the customers and smile Clean the dressing rooms Organize shipment Unload shipment Make sure all areas are neat and clean Watch customers as they shop operate cash register

Cashier and Sales Associate

Murphy USA

Dec 2017 - Jul 2018 (8 months)

Greet customers with a smile. Up sell products. Bag their items. Start gas pumps. Restock all products Clean restrooms Take out trash Change receipt paper Print lottery tickets operate cash register lock up merchandise at the end of the shift money handling

About

Detail

Timeline

Résumé