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Tennay Evans

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Customer Success Manager
Salt Lake City, Utah, United States

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  • ZoomInfo
    Customer Success Manager
    ZoomInfo
    Jan 2021 - Oct 2023 (2 years 10 months)
    Actively support a book of Mid Market level clients to ensure their success and continued relationship and growth with ZoomInfo. Help drive product usage and adoption of ZoomInfo RevenueOS platforms through coordination of training, monthly calls and Strategic Business Reviews, as well as ongoing email support with both users and client stakeholders. Coordinate cross-functionally with Onboarding, Integrations, Enablement, Data Services, and Account Management Teams for large Enterprise client platform migrations, new product add-ons, and project rollouts. Work alongside the Account Management team to assist in building and maintaining ongoing relationships with stakeholders, as well assisting in ensuring clients success and likelihood of re
  • Facebook
    Manager
    Facebook
    Jan 2020 - Jan 2021 (1 year 1 month)
    Direct Manager to 10 Reps for the NA Outbound sales team for Facebook. Outbound sales cycle. Inbound and outbound qualification process. Weekly 1:1 Coaching. Monthly Prep Reviews. Work Directly Clients. Changed Management. Handled Day to Day Operations. Handle the Daily counts. Drive Sales. Key Achievements: Took team from 10% Attainment of goal to 80% in 6 months, Changed Management Culture, Created Weekly and Monthly KPI's for Team,
    WORK EXPERIENCE continued
  • P
    Client Success Manager
    PXP Development
    Jan 2016 - Jan 2020 (4 years 1 month)
    Direct onboarding of new clients while maintaining all key customer relationships. Lead internal audit of promised deliverables in client websites and mobile applications. Generate new sales and success programs.
  • S
    Director of Strategic Development
    Sopra Management
    Jan 2014 - Jan 2016 (2 years 1 month)
    Direct report to CEO, heading implementation of strategic initiatives and new brand concepts. Led the development and growth of new mortgage software entity that, in less than three years, nearly surpassed profitability of major 30-year brand.