TEENA OBEROI

TEENA OBEROI

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Senior Operations Specialist | Expert in Process Optimization & People Enablement | SOC 2 Compliance Advocate
India

Contact TEENA regarding: 
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Full-time jobs
Starting at USD1.2k/month

Timeline


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Résumé


Jobs verified_user 0% verified
  • Graphite
    Senior Operations Specialist
    Graphite
    Feb 2021 - Current (5 years 5 months)
    In my role as a Senior Operations Specialist at Graphite Financial, I managed end-to-end operations across multiple functions, including onboarding, invoice management, and operational documentation. I coordinated 1099 workflows and tracked client payments to ensure timely collections. My responsibilities also included leading IT Access Automation initiatives, integrating enterprise software platforms, and conducting daily SOC2 compliance checks. I played a pivotal role in HR and People Operations, overseeing recruitment, onboarding, and employee engagement initiatives, while providing administrative support across US and India teams. Key Achievements: - Led the IT Access Automation initiative, improving onboarding efficiency and access g
  • Vatika Group
    Guest Service Executive
    Vatika Group
    Aug 2019 - Jul 2020 (1 year)
    : As a Guest Service Executive at Vatika Group, I managed front-end operations by implementing SOPs and optimizing vendor performance. I directed various engagement and brand events, resolved customer issues through effective analysis, and drove quality excellence through improvement plans. My role involved streamlining workspace operations and ensuring timely billing processes.
  • accenture
    Sr. Front Desk and Admin Executive
    accenture
    Dec 2014 - Jul 2019 (4 years 8 months)
    In my role at Accenture, I executed operational excellence initiatives, ensuring compliance with client standards. I interpreted client requirements and structured streamlined processes, while managing high-profile client engagements. My responsibilities included maintaining administrative compliance and ensuring seamless day-to-day operations. Achievements: I represented Accenture at a key industry event at Microsoft, earning recognition for impactful delivery. My initiatives in operational compliance and client management received formal appreciation, showcasing my commitment to excellence.
  • Religare
    Associate Sales Online
    Religare
    Jun 2014 - Nov 2014 (6 months)
    As an Associate Sales Online, I generated and qualified marketing leads, converting them into sales while assisting clients with their health insurance plans. Achievements: I successfully engaged clients and contributed to sales growth through effective lead management and customer support.
Education verified_user 0% verified
  • NIIT
    GNIIT
    NIIT
    Jan 2009 - Dec 2013 (5 years)
  • Delhi University
    Delhi University
    Delhi University
Projects (professional or personal) verified_user 0% verified
  • K
    Karbon Certification
    Achieved Karbon Certification with a score of 89%, demonstrating expertise in operational efficiency and workflow management.
  • I
    IT Access Automation Initiative
    : Led the end-to-end IT Access Automation initiative, ensuring timely and secure system access for employees and clients while improving onboarding efficiency and access governance.
  • S
    SOC 2 Type II Certification
    Played a key role in securing SOC 2 Type II certification by contributing to successful internal and external audits through documentation accuracy, control readiness, and compliance coordination.