Entry level management/insurance benefits
American Income Life AO
Apr 2024 - May 2025 (1 year 2 months)
In my role in entry-level management within the insurance benefits sector, I was responsible for assisting customers with inquiries and concerns regarding their current policies, ensuring they received accurate and timely information. I also provided insights into additional company benefits and policies, enhancing customer understanding and satisfaction. Furthermore, my experience in technical support was instrumental in addressing customer questions effectively, as it allowed me to leverage problem-solving skills to navigate complex policy details and deliver exceptional service.