T

Tatiana Laserna

About

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Bogotá, Bogota, Colombia

Contact Tatiana regarding: 
work
Full-time jobs
Starting at USD9/hour

Timeline


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Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Wander
    Procurement Assistant
    Wander
    Oct 2024 - Current (2 years 1 month)
    Responsible for providing comprehensive procurement and inventory support to Project Managers for property needs. This includes assisting with their requests for essential consumables, such as household supplies, and executing the required purchases through various online platforms like Amazon, Minoan, Simpalo, and eBay, ensuring timely delivery directly to the necessary property. A key duty is also processing safely claim submissions for review and approval; upon approval, I promptly generate the corresponding purchase order for the property. Furthermore, I manage inventory oversight in ShipBob for sending essential items (e.g., towels, blankets, duvets, pillows) to each property. I review purchase requisitions in PRECORO to generate all n
  • Furnished Finder
    Customer Support
    Furnished Finder
    Aug 2023 - May 2024 (10 months)
    As a Customer Support Specialist, I managed a high volume of inbound and outbound calls, serving as the first point of contact for clients. My primary responsibility was to handle and resolve complaints, providing effective solutions to their concerns regarding services or products. I consistently achieved 90% customer satisfaction and maintained an average handling time of 7 minutes per client. Additionally, I was responsible for tracking IT support cases and managing appointments for follow-up calls with clients.
  • K
    Project Coordinator
    KGP and Circet USA
    Aug 2022 - Aug 2023 (1 year 1 month)
    Responsible for comprehensive project management, ensuring the coordination of deliverables and client satisfaction. My duties included generating and tracking purchase orders (POs) in D365 and SIIM, requesting and reviewing vendor quotes, and managing the budget for various projects. I maintained effective communication with suppliers and oversaw the invoicing process. I led regular meetings with vendors, clients, and the team to ensure project success, in addition to creating and updating sites in Site Tracker. I was also responsible for uploading and reviewing client POs, tracking and reconciling client PORs against current or future work, regularly updating project status, and creating a financial tracker to monitor project margins.
  • AEI Arquitectura e Interiores
    Procurement
    AEI Arquitectura e Interiores
    Feb 2015 - Jun 2022 (7 years 5 months)
    Responsible for the integral management of purchasing and budget control for various projects. My main functions included the generation and tracking of purchase orders, the request, acquisition, and negotiation of quotes with suppliers and contractors, and the review and management of invoices. I led weekly meetings with contractors and architects to update project status, ensuring the timely acquisition and delivery of all products within the approved budget. I also managed purchase requisitions and oversaw their delivery for each project, which guaranteed an efficient purchasing process aligned with the processes of each construction site.
  • O
    Assistant
    Oclock Eventos en Acción
    Jul 2014 - Feb 2015 (8 months)
    Responsible for the integral management of administrative and purchasing operations, ensuring the success of each event. My main functions included requesting and negotiating quotes with various suppliers (decoration, music, food, etc.), generating purchase orders in Excel, and actively seeking new suppliers. I was in charge of client budget control, coordinating transportation logistics for material delivery and collection, and managing the team's agenda and appointments. Additionally, I maintained fluid and effective communication with clients and suppliers via emails and calls, resolving queries and incidents, and identifying client needs to offer compelling solutions.
Education verified_user 0% verified
  • Politécnico Grancolombiano
    Industrial Engineer
    Politécnico Grancolombiano
    Feb 2009 - Jan 2015 (6 years)
  • EAN
    Masterin Project Management
    EAN
    Jan 2025 - Current (1 year 10 months)