T

Tatiana Forero Sierra

About

Detail

Medellín, Antioquia, Colombia
Contact Tatiana regarding: 
work
Full-time jobs

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • Sedulo Media
    Appointment Setter | Sales Support Specialist
    Sedulo Media
    Feb 2026 - Current (9 months)
    • Contact warm via phone, email, CRM chat, and SMS to schedule qualified appointments for clients.
    • Qualify prospects through needs-based conversations to ensure they meet client criteria before booking appointments.
    • Manage appointment calendars, confirm scheduled meetings, and conduct follow-up outreach to reduce no-shows.
    • Build rapport with prospective clients, address objections, and encourage commitment to scheduled appointments.
    • Maintain accurate CRM records, track lead interactions, and ensure timely follow-up throughout the appointment-setting process.
  • P
    Appointment Setter | Sales Support Specialist
    Peach Painting
    Jan 2025 - Feb 2026 (1 year 2 months)
    • Engage warm and cold leads via phone, email, CRM chat, and SMS to gather project details
    • Qualify prospects through needs-based conversations aligned with company services
    • Coordinate schedules with project consultants to secure estimate appointments
    • Build client rapport, manage follow-ups, and overcome objections to drive conversions
  • P
    Office Manager
    Polaris Practice Solutions
    Dec 2019 - Dec 2024 (5 years 1 month)
    • Managed administrative, HR, and operational functions across the organization
    • Oversaw office budgets, vendor payments, payroll, benefits, and expense reporting
    • Led recruitment, onboarding, contract management, and disciplinary processes
    • Monitored employee performance, KPIs, and implemented SOPs
    • Coordinated cross-department operations and team engagement initiatives
  • P
    Insurance Verification Supervisor | Trainer
    Polaris Practice Solutions
    Jun 2019 - Dec 2019 (7 months)
    • Trained and mentored team members to improve accuracy and performance
    • Monitored KPIs and conducted quality audits of insurance verification records
    • Verified dental insurance benefits and liaised with providers
  • P
    Appointment Setter | Customer Support Specialist
    Polaris Practice Solutions
    Sep 2018 - Jun 2019 (10 months)
    • Scheduled, confirmed, and managed patient appointments
    • Maintained accurate patient records and handled inbound and outbound calls
    • Educated patients on services, pricing, and clinic policies
  • D
    Business Developer
    DreamJob
    Sep 2017 - Sep 2018 (1 year 1 month)
    • Qualified leads and conducted cold outreach to generate new business
    • Managed sales pipeline and performed client consultations
  • Self-employed
    Freelance Translator (En-Es / Es-En)
    Self-employed
    Jan 2014 - Sep 2018 (4 years 9 months)
    • Translated documents, CVs, academic papers, websites, and marketing content
  • R
    Executive Assistant & Translator
    Rehispana LTDA.
    Nov 2012 - Nov 2013 (1 year 1 month)
    • Provided bilingual translation for business communications and meetings
    • Managed executive calendars, scheduling, and administrative support
    • Prepared documents and handled client communications in English and Spanish