Tatiana Alvarez

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Senior People Partner

The Call Center Doctors (US based)

Aug 2025 - Current (9 months)

• Managed the full employee lifecycle, including onboarding, engagement, retention, performance support, and offboarding. • Advised managers and employees on HR policies, procedures, labor compliance, and sensitive matters requiring confidentiality. • Maintained HR documentation, compliance files, and employee records with accuracy. • Led recruitment efforts for various roles, including tech, sales, directors, SDRs/BDRs, Executive Assistant, and Project Manager positions. • Tracked HR metrics and dashboards to support leadership decision-making. • Developed SOPs and supported HR system and provider implementations. Additionally, I utilized cold outreach strategies to effectively source and engage candidates, identifying prospects on platfor

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Talent Sourcer

Digital Executive (US

Apr 2025 - Sep 2025 (6 months)

• Led full-cycle hiring and onboarding for sales, marketing and tech roles across time zones. • Conducted structured interviews and managed ATS accuracy and candidate communication. • Sourced talent using Boolean search, LinkedIn, and social platforms.

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Senior Talent Acquisition Lead

Autogermana (Automotive)

Sep 2022 - Jan 2025 (2 years 5 months)

• Managed full-cycle recruiting and onboarding for leadership and technical roles. • Acted as Talent BP for engineering teams, aligning hiring with capability needs. • Trained 120+ leaders on interviewing and hiring best practices. • Improved employer branding and digital recruiting processes. • Supervised and mentored recruiters, enhancing hiring efficiency. • Drove the digital transformation of the talent acquisition process and employer branding initiatives. • Collaborated with HR to identify skill gaps and align recruitment with Learning & Development needs.

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Well-being Specialist

Heel Colombia (Pharma)

Dec 2020 - Jul 2022 (1 year 8 months)

• Designed and executed wellbeing, OSH, and CSR programs impacting 250+ employees in Colombia and Ecuador. • Supported the recruitment process, coordinating hiring workflows and collaborating with hiring managers • Developed and executed the corporate communication plan. • Managed and executed a $100,000 COP budget. • Prepared HR reports for executive leadership and executed corporate communications.

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HR Professional

Humboldt Institute (Govern, Bio)

Sep 2019 - Nov 2020 (1 year 3 months)

• Optimized the company's recruitment process, reducing time-to-hire by three days. • Developed the Organizational Development objective for the Quadrennial Institutional Research Plan (2019-2022). • Established the foundational framework for the corporate university. • Designed and implemented a holistic wellness and cultural enrichment strategy, benefiting 250 employees and achieving a program rating of 8/10. • Coordinated the internal congress, ensuring alignment with organizational development objectives. • Managed interview scheduling and job postings, improving recruitment coordination.

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Development & Well-being Prof

Banco Pichincha (Banking)

Feb 2019 - Jul 2019 (6 months)

• Managed corporate induction for 250+ new hires, ensuring smooth integration into the company culture. • Led company-wide training programs for 2,000 employees, enhancing workforce capabilities and productivity. • Developed and delivered four virtual courses on key company-wide topics, ensuring content accuracy and brand consistency. • Administered the Learning Management System (LMS) and managed recruitment-related tracking. • Organized monthly well-being activities with a 9.1/10 satisfaction rating, reaching 75% of employees nationwide.

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HR Professional

Fundación Santa Fe de Bogota (Hospital)

Feb 2016 - Feb 2019 (3 years 1 month)

• Developed the onboarding program for all company roles. • Led the implementation of the intranet and institutional app. • Monitored the performance management process, assisting in goal development and ensuring objectives were in line with company objectives. • Led and executed four (4) E-learning and face-to-face training strategies. • Updated the psychosocial profile applying the test to +2,500 employees & medical personnel. • Facilitated the development of the internal corporate brand by executing tasks outlined in the internal communications plan.

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