Tasia Murray Leader in Payor Operations | Driving Compliance Excellence |

Director of Credentialing and Licensing

Octave

Feb 2025 - Current (1 year 9 months)

Building and leading Octave’s credentialing, licensing, and payor enrollment function — achieving 100% scores across all delegated audits, driving AI-powered workflow automation, and partnering cross-functionally to establish a single, reliable source of truth for provider data that supports compliance, operational efficiency, and strategic growth.

Senior Manager of Healthcare Services

Wheel

May 2023 - Feb 2025 (1 year 10 months)

Led regulatory compliance and credentialing operations for clinician licensing, payor enrollment, and payor contracting, serving as the go-to subject matter expert for internal teams and external stakeholders. Secured critical payor contracts and enrollments that strengthened customer relationships and drove retention, while maintaining a 100% success rate across client audits. Cut departmental spending by over $100K through process improvements and partnered with R&D to build automation that streamlined credentialing workflows. Directed multi-state licensing strategy to expand clinician supply and meet growing marketplace demand.

Payer Credentialing Lead

Ophelia

May 2021 - May 2023 (2 years 1 month)

Managed and oversaw a team of payer credentialing specialists handling clinician enrollment and credentialing across all government and private payors in 14 states, supporting a multi-state clinical provider population. Owned team performance and quality standards, monitoring credentialing turnaround times by payer, submission accuracy and timeliness, and CAQH profile integrity. Directed licensing, CME, and state supervision compliance across the full scope of provider types, including MDs, DOs, NPs, PAs, and RNs. Built and governed departmental policies for clinician onboarding and provider enrollment in alignment with NCQA accreditation standards, and led credentialing committee operations end-to-end, from file generation and review to me

Provider Enrollment Analyst

BroadPath

Aug 2020 - May 2021 (10 months)

Coordinated provider credentialing and recredentialing for Noridian Healthcare Solutions (a Medicare MAC) across 6 states, reviewing Medicare Part B and Medicaid applications for compliance and accuracy. Contributed to a revalidation special project, quickly adapting to COVID-19 regulatory exceptions and waivers to keep provider enrollment compliant during a period of constant policy change. Conducted QA reviews ahead of PTAN assignment, investigated claim rejections, and advised staff on coding and enrollment corrections, and trained and onboarded new staff.

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Executive Assistant

Real Champions Inc

Mar 2019 - Jul 2020 (1 year 5 months)

Supported the Executive Director and staff, including travel and calendar management. Applied for and secured grants from local, state, and federal agencies to fund youth mentorship programs in the Jasper County, GA school district, including $150,000 for an after-school mentorship initiative. Handled additional office and HR duties, including hiring, payroll, and communication liaison between the board and team.

Provider Enrollment Analyst/Medical Staff Coordinator

Optim Healthcare

Aug 2015 - Mar 2019 (3 years 8 months)

Coordinated provider credentialing and recredentialing enrollment processes for 500+ providers across 2 states, onsite and remote, spanning 3 hospital systems, 50 satellite locations, and one ambulatory surgical center. Managed medical staffing and privileging functions in accordance with governing board requirements, JCAHO, and AAAHC standards, distinct from traditional payor credentialing, while ensuring physician and mid-level compliance through licensure applications/renewals, CME tracking, and collaborative agreements. Assisted with Athena EHR implementation by training physicians and staff, and supported RCM efforts by resolving credentialing-related claim denials and underpayments. Performed enrollment for CMS/Medicare, state Medicai

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Executive Assistant to CFO/COO and Medical Director

Recovery Place Inc

Mar 2013 - Jul 2015 (2 years 5 months)

Performed compliance audits of patient records, transcribed clinical notes, and partnered with the Marketing team to boost organizational visibility. Maintained the medical registry and supported patient intake for Recovery Place programs. Managed therapist invoicing, fund reconciliation, and interview scheduling, along with other assigned administrative duties.

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Legislative Assistant

Noteware Government Relations

Apr 2011 - Apr 2012 (1 year 1 month)

Tracked legislation and drafted position letters reflecting client ideology, while coordinating meetings with California State Assembly Members and committees. Managed travel, calendars, and reception support for three lobbyists.

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Assistant Director

The House of Plight Single Mothers Home

Jan 2010 - Mar 2012 (2 years 3 months)

Managed the CEO's contact list and marketing/advertising setup for the non-profit, while facilitating investor meetings and charitable events. Supported recruitment and onboarding of mothers into the home and ran the transitional program in the director's absence.

Tasia Murray

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Tasia Murray

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