Tashara Fussell

Process Assistant

Amazon

Oct 2023 - Current (2 years 11 months)

• Analyze and track Key Performance Indicators (KPIs) to optimize operational efficiency. • Train, coach, and motivate staff to meet daily operational goals • Maintain and manage large datasets related to employee performance and warehouse logistics. • Utilize Excel and SQL to generate reports, analyze trends, and improve decision making. • Work with management and different departments (e.g., Operations, Safety, HR) to ensure seamless execution of processes and resolve issues • Assist in process automation efforts to enhance reporting accuracy and timeliness. • Provide data-driven insights to improve efficiency in supply chain and logistics operations.

C

Software Developer & Testing Engineer

Cascade Data Solutions

Feb 2023 - Jun 2023 (5 months)

• Designed and executed data-driven test cases to validate business logic and system functionality. • Utilized SQL queries to extract, validate, and manipulate data for testing and reporting purposes. • Created detailed documentation for data validation processes and quality assurance workflows. • Worked with JIRA and Confluence to track test cases, defects, and overall project progress. • Utilized tracer, clipboard, performance tools to debug and test complex issues to perform root cause analysis and ensure code quality throughout

Jr. Pega Business Analyst

TISTA Science and Technology Corporation

Jul 2022 - Sep 2022 (3 months)

• Assisted in designing and analyzing IT business applications with a focus on data integrity and reporting. • Collaborated with stakeholders to define data requirements, business rules, and reporting needs. • Created and updated documentation for data testing processes within an Agile SDLC framework.

Jr. Business Analyst

NEXGEN TECHNOLOGIES, INC.

Feb 2022 - Jul 2022 (6 months)

• Developed and maintained automation scripts using Selenium to improve data validation processes. • Assisted in creating data pipelines for automated testing and validation. • Managed changes to test cases, incorporating change management principles for evolving requirements.

T

Software Developer & Testing Engineer

TSYS (Total Systems Services)

Jun 2018 - Mar 2021 (2 years 10 months)

• Analyzed business requirements and implemented data solutions using the Pega platform. • Developed SQL queries to extract and manipulate data for analysis and reporting. • Used Jenkins and Postman for deployment automation and API testing. • Developed and unit tested code to ensure comprehensive test coverage for both front end and back-end functionalities • Utilized DevOps tools such as Jenkins for deployment automation, Postman for API testing (including SOAP request/response) Confluence for collaborated documentations and JIRA for tracking and managing test cases and defects • Ensured Pega solutions adhered to platform best practices and met all testing criteria before deployment

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