Customer Success Specialist
Hostinger
Jan 2023 - Jan 2024 (1 year 1 month)
Having a high customer satisfaction handling up to 6 customers on a livechat at once Dealt with clients talking in French, Arabic, and English. Upsold more than 4k $ to clients on live chat in less than 6 months (mostly by proposing better plans than the one they currently have) which made me the one with the highest upsells in the team being a junior.