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Naziya Tarannum
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Cataloging executive, Vendor management,
Karnataka, India
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Jobs
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- PAssistant Vendor ManagerPrimando ConceptsOct 2016 - Current (8 years 7 months)Experience in an analytical, results-oriented environment with external Identifying the primary business contacts i.e. vendors, and an alternative contact in case the primary person or vendor is not available. • Assisting the vendors to use the project management platform if necessary. • Assisting vendors in legal contract documentation, onboarding and training. • Responsible for planning and executing materials required for the constructions and interiors for the ongoing and upcoming projects as well, increasing in-stock selection. • Partnering with marketing team to increase the sales performance through adoption of marketing services. • To work with marketing team and ensuring the acti
- PService ExecutivePrione Business Services Private Limited- JVMay 2015 - Aug 2016 (1 year 4 months)of Amazon and Catamaran Ventures. Duration: May 2015 to August 2016 City: Bangalore Position: Service Executive (Cataloging and Services Team) • Creating digital catalog for different sellers across all categories and helping them to get launched on amazon within TAT. • Making SOP for the new categories/process by coordinating with amazon catalog team. • Prioritizing, scheduling catalog requests among different team members for maximizing productivity. • Maintained less defect rate in the catalog while achieving the weekly/quarterly goals (Avg 3-4 files per day) • Managing and streaming existing processes to help the team achieve more consistent results with high quality. • Raising amazon trouble ticket
Renewal SpecialistBYJU'sResponsible to resolve billing-related disputes and queries, passing credits and debits to the customer invoice • Share the renewal quote 120/ 90 days in advance • Follow up with the customer to make sure the renewal is completed on time • Educate the customer on Byjus products and services. • High call time with customer contacts through phone and frequent email each day • Contact and follow-up with customers and partners to ensure timely maintenance renewal • Resolving order issues with customer service and order management • Performing other administrative support duties as requested • Handle escalations, provide appropriate solutions and alternatives within the time limits and follow up to ensure r
Education
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- SSSLCST. Paul's Convent Girls School
- DBBM Management StudiesDavan Institute of Advanced Management Studies