T

Tanya baker

About

Detail

Kingston, Jamaica

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • K
    Site Scheduler
    Kayo Energy
    Aug 2024 - Mar 2025 (8 months)
    • Scheduled site surveys and appointments with customers • Calculated technician drive times and coordinated with HOAs • Used Podio and T Sheets for data management
  • Lynk
    Sales & Customer Service Representative
    Lynk
    Dec 2023 - Aug 2024 (9 months)
    • Identified business opportunities through door-to-door outreach • Addressed inquiries with strong product knowledge • Built rapport with potential and existing clients
  • iTel BPO
    Customer Service Representative
    iTel BPO
    Feb 2023 - Dec 2023 (11 months)
    • Resolved inquiries via phone, email, and chat • Navigated multiple systems and documented customer interactions • Ensured high levels of satisfaction and product knowledge
  • Teleperformance
    Customer Service Representative
    Teleperformance
    Aug 2022 - Mar 2023 (8 months)
    • Handled large call volumes and resolved issues professionally • Delivered quality service while maintaining performance targets
  • Versatile
    Customer Service Representative
    Versatile
    Jan 2022 - Aug 2022 (8 months)
    • First point of contact for customer support • Provided product information and resolved complaints
  • I
    Customer Service Representative
    IBEX Global Services
    Jul 2020 - Dec 2021 (1 year 6 months)
    • Provided phone, email, and chat support • Promoted additional products and tracked interactions via CRM
  • G
    Customer Service Representative
    Goddard Catering Group Ltd.
    May 2018 - Jun 2020 (2 years 2 months)
    • Addressed inquiries and product issues efficiently • Maintained knowledge of company products and services
  • C
    Secretarial Assistant
    Calabar Junior High School
    Apr 2017 - May 2018 (1 year 2 months)
    • Maintained records and school management system • Provided administrative support and issued report cards
  • C
    Cosmetologist
    Jun 2008 - Mar 2017 (8 years 10 months)
    • Managed client appointments and consultations • Provided hair care services and kept up with beauty trends
Education verified_user 0% verified
  • G
    High School Diploma
    Gold Coast High School
    Jan 2023 - May 2025 (2 years 5 months)
  • C
    Certificate in Cosmetology
    Cosmetology School & Training
    Jan 2007 - Jan 2008 (1 year 1 month)