Tanner Jean

Operations Engineer

Availity

Aug 2024 - May 2025 (10 months)

• Responsible for production assurance in environment that transmits healthcare Electronic Data Ex change files • Performs daily tasks: investigates stale file & dead-letter queues and failed FTPjobs • Initiates the re-injection of failed EDI transactions using bash and Python scripts • Audits processes, issues, and ongoing tasks via investigation of Splunk logging • Writes, modifies, and troubleshoots bash and Python scripts; specialization in enhancing ease-of-use via parameterization • Participates in sprints and efforts to move team towards a DevOps mindset by moving internal tools to GitLab • Operates within AWS environment; exposure to EC2, Lambas, and RDS

U

Linux Systems Administrator

University of Oklahoma Health Sciences Center

Oct 2022 - Apr 2024 (1 year 7 months)

• Systems administrator forweb & application servers hosted on Satellite-managed, Ansible-orchestrated Red Hat Enterprise Linux Servers • Provided solutions for academic environment spanning Oklahoma City and Norman campuses, in cluding resources for learning management systems and state-affiliated programs • Built servers to suit software requirements (PHP, Python, PostgreSQL) or replace end-of-life systems • Maintained Moodle learning management system websites, ensuring software and version compati bility • Troubleshot existing system configurations (e.g., Apache, SSSD, NFS mounts) • Prioritized automation over manual processes using Ansible: server provisioning, extended cus tomization for unique configuration requirements, and pa

G

IT Systems Administrator

GlobalHealth

Sep 2021 - May 2022 (9 months)

• Worked with team of sysadmins to assure reliable operations in a remote-based organization • Worked with SQL administrators and developers to automate processes involving transfers over FTP • Performed test restores from backup, implemented and administrated internal web applications, and documented software and administrative procedures

O

IT Systems Administrator

Oklahoma City Thunder

Jan 2018 - Aug 2021 (3 years 8 months)

• Systems administrator for network, server, storage, security, and cloud spanning three metro locations • Worked with diverse array of departments to understand technical needs and implement context aware and highly-available solutions • Managed Active Directory and hybrid Azure environment, including automation using Powershell for identity & account management and Exchange Online • Administrated Linuxweb servers, audited & secured accounts, and implemented SSL certs for internal sites • Migrated server environment from Hyper-V and physical to VMware VSphere cluster • Migrated 70+TB video storage library on end-of-life SAN to new storage solution • Maintained AWS presence: EC2, S3, IAM, Route 53, policies and management • Implemen

E

Desktop/Application Support

ECS Federal, LLC

Aug 2017 - Jan 2018 (6 months)

• Acted as helpdesk contact for nationwide maintenance machine technicians • Primary roles included ticket coordination, inventory management, and project assistance • Ensured compliance with USPS-defined security protocol • Assisted with server and infrastructure moves • Created Powershell scripts to troubleshoot, parse AD information, and execute remote processes

O

IT Support Specialist

Oklahoma Heart Hospital

Jun 2015 - Aug 2017 (2 years 3 months)

• Provided field support for clinical environment, hospital, cath labs, and surgery suites • Built relationships with doctors and staff to provide informed and context-aware support • Front-line of communication and troubleshooting; collected info and worked alongside network, security, clinical, and server administration teams • Supported, and troubleshot workstations, thin clients, printers, VoIP, and network availability • Deployed network printers using PrinterLogic (Active Directory-based deployment based on user/group permissions) • Seamlessly replaced & upgraded LRS paging system from end-of-life Windows Server version • Traced and moved network lines, worked with netops team to provide VLANs to necessary locations

C

IT Assistant –

College ofArts & Sciences, University of Oklahoma

Nov 2013 - Apr 2015 (1 year 6 months)

• Worked as student IT support staff for professors, graduate students, and departments • Provided hardware and software support: – Repaired and supported workstations (PC and Mac) and printers – Data and password retrieval; data security and erasure – Provided lab maintenance: restructured, re-wired, & re-imaged computer lab – Prepared Linux workstation for scientific instruments (e.g. electron microscope) • Gained experience in a dynamic environment providing opportunities for training, self-management, and teamwork across large Norman campus

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