Tanay Das

Tanay Das  new_releases

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Chief Executive Officer
Kolkata, West Bengal, India

Timeline

work
Job
school
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Résumé

Jobs verified_user 0% verified
  • K
    Operations Consultant
    Khabar Aabdar
    Feb 2025 - Current (1 year 7 months)
    **From South to North Kolkata — A New Chapter Begins for Khabar Aabdar** What started as a humble Bengal-based fusion café and FSSAI-approved cloud kitchen is now on its way to expanding across the city. After building a strong presence in South Kolkata, **Khabar Aabdar** is proud to announce its upcoming location in **North Kolkata**, launching within the fourth quarter of this year. This journey hasn’t been easy. We’ve faced setbacks and losses, but resilience, passion, and belief in our vision kept us going. With limited resources and unlimited determination, Khabar Aabdar stands as a reminder to every budding entrepreneur: *don’t lose hope in the face of challenges—keep pushing forward. Here's to growth, grit, and the love for good f
  • Sygnago Information Technology Services Pvt Ltd
    Operations Consultant | Service Delivery (Independent)
    Sygnago Information Technology Services Pvt Ltd
    May 2024 - Current (2 years 4 months)
    Supporting service delivery and operations management across outsourced and third-party execution models, with a strong focus on process governance, compliance, and delivery stability. Key responsibilities include: Driving end-to-end service delivery support for client-facing operations Establishing and maintaining SOPs, workflow controls, and documentation standards Ensuring SLA alignment, performance tracking, and operational reporting Supporting delivery stabilization, transitions, and audit readiness Conducting root-cause analysis and recommending process improvement initiatives Coordinating with internal stakeholders to ensure continuity, quality, and compliance This role is focused on non-voice, operations-led engagements, emp
  • Gearhubb
    Project Manager
    Gearhubb
    Jan 2024 - Mar 2024 (3 months)
    In my role as a project manager at GearHubb, I was entrusted with overseeing the entire lifecycle of various projects. This encompassed meticulously planning every detail, orchestrating seamless execution, and ultimately ensuring successful completion. I spearheaded coordination efforts among diverse teams, skillfully crafted and managed project timelines, and adeptly allocated resources to optimize efficiency. Acting as the primary liaison with stakeholders, I facilitated transparent communication channels, addressing concerns and ensuring alignment with project objectives. My role was akin to that of a conductor, harmonizing the efforts of all involved parties to achieve outstanding results within designated timelines and budgets. Throug
  • Cogenthub
    Process Improvement Specialist
    Cogenthub
    Aug 2023 - Dec 2023 (5 months)
    As a Process Improvement Coach at CogentHub, my role revolves around ensuring that our operations align with regulatory standards and industry best practices. I'm responsible for developing and implementing compliance policies and procedures, conducting regular audits to spot and tackle potential risks. Collaborating closely with various teams, I offer guidance on compliance matters, conduct training sessions to raise awareness, and handle interactions with regulatory bodies when necessary. Essentially, my focus is on maintaining CogentHub's integrity and reputation, while also minimizing legal and operational risks, and instilling a culture of compliance across the organization.
  • Cogenthub
    Quality Assurance Specialist
    Cogenthub
    Oct 2022 - Jul 2023 (10 months)
    As a Quality Assurance Specialist at CogentHub, my role revolves around ensuring that our products or services consistently meet or surpass customer expectations and regulatory requirements. I'm responsible for keeping a close eye on various aspects of our processes, products, or services to spot areas for enhancement and ensure compliance with quality standards. On a typical day, you'll find me collaborating with stakeholders to set up quality standards, procedures, and guidelines for product/service development or delivery. I regularly conduct assessments, audits, and inspections to make sure we're sticking to these standards across the board. Data analysis is a big part of my job—I'm constantly digging into quality-related data and met
  • Teleperformance
    Senior Customer Service Associate
    Teleperformance
    Apr 2022 - Aug 2022 (5 months)
    As a Senior Customer Service Associate in the Doordash process, my main focus is on ensuring that every customer has a positive experience with our platform. I handle a wide range of inquiries and issues, from order tracking to technical troubleshooting, across various channels like phone, email, and chat. My job involves diving into complex problems and finding quick and effective solutions, all while maintaining a friendly and professional demeanor. I'm often the go-to person for handling escalated issues and providing guidance to my teammates. One of the things I love about my role is the opportunity to collaborate with other teams, like operations and logistics, to resolve customer issues holistically. By working together, we can addr
  • Wipro
    Medical Billing Specialist
    Wipro
    Sep 2021 - Apr 2022 (8 months)
    As a Medical Billing Specialist, my job revolves around ensuring that healthcare providers receive timely and accurate reimbursement for the services they provide to patients. I'm responsible for preparing and submitting medical claims to insurance companies, making sure everything is properly coded and compliant with regulations. I also handle insurance verification, patient billing, and follow up on claims to resolve any issues or denials. It's my job to stay on top of changes in healthcare regulations and billing guidelines to ensure everything is done correctly. Overall, I play a critical role in helping healthcare organizations maintain their financial health and provide quality care to patients.
Education verified_user 0% verified
  • S
    Bachelor of Arts - BA, English Language and Literature/Letters
    Sikkim Professional University
    Jan 2021 - Jan 2024 (3 years 1 month)