Tami Hammonds
About
Detail
Lexington, North Carolina, United States
Contact Tami regarding:
work
Full-time jobs
Starting at
USD120K/year
Résumé
Jobs
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- COwner/Financial CoachChoose Hope Financial CoachingAug 2024 - Current (1 year 9 months)Applied process optimization and coaching strategies to empower individuals during financial and life transitions. Developed intake workflows, automated touchpoints, and resource delivery systems that mirror ITSM principles of standardization and user satisfaction. Facilitated workshops and one-on-one sessions with data-driven approaches for long-term behavioral change.
- EBusiness Analyst/Process Improvement Manager (Contractor)ExperisMood MediaNov 2023 - Aug 2024 (10 months)Supported organizational change initiatives through the implementation of ITSM-aligned risk controls across digital infrastructure projects. Provided data-driven recommendations and developed process documentation that improved visibility and compliance with IT policies. Facilitated collaboration between risk, compliance, and delivery teams to support ITSM improvements and cross-platform risk mitigation.
- AITIL Evangelist (Contractor)ArtemisChoctaw Nation of OklahomaJan 2023 - Nov 2023 (11 months)Coached development teams on Agile principles, fostering a mindset of iterative improvement. Led process optimizations across Incident, Change, and Problem Management, increasing efficiency by 50%. Partnered with stakeholders to align Agile initiatives with business priorities and strategic objectives.
Sr Project ManagerInternational Market CentersOct 2019 - Jan 2023 (3 years 4 months)Managed Agile projects from initiation to completion, applying Scrum, Kanban, and SAFe methodologies. Led cross-functional teams in product backlog refinement, sprint execution, and retrospective analysis. Introduced scaled Agile practices that improved team delivery rates and stakeholder satisfaction. Developed and facilitated Agile training programs, increasing organizational Agile maturity.- SOwnerSpinoza ConsultingJul 2018 - Jan 2020 (1 year 7 months)Led Agile coaching sessions and process improvements, increasing operational efficiency by 21%. Conducted value stream mapping and backlog grooming sessions, enhancing sprint delivery consistency. Provided executive coaching on Agile transformation, supporting sustainable process adoption.
- Management ConsultantPink ElephantJul 2014 - Jul 2018 (4 years 1 month)Delivered BRM training and workshops across industries, promoting strong IT-business collaboration practices. Mentored organizations through BRM capability maturity, leveraging frameworks like ITIL, COBIT, and Agile to improve business outcomes. Supported digital enablement and lifecycle management strategies through BRM-aligned service development.
Education
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- Agile Process OwnerDevOps InstituteNov 2018 - Current (7 years 6 months)
- Scrum MasterPink ElephantSep 2012 - Current (13 years 8 months)
- Agile Service ManagerDevOps InstituteOct 2018 - Current (7 years 7 months)
- BBusiness Relationship Management Professional (BRMP) & TrainerBusiness Relationship Management InstituteAug 2011 - Current (14 years 9 months)
- ITIL ExpertPEOPLECERTJun 2010 - Current (15 years 11 months)
- Six Sigma Green BeltDell TechnologiesFeb 2006 - Current (20 years 3 months)
- SBachelor of Arts, PhilosophySalem CollegeAug 1990 - May 1995 (4 years 10 months)