Tamara Calder

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Office Supervisor (Promotion)

CGB Express, LLC,

Jan 2023 - Current (3 years 10 months)

• Responsible for Station safety and Compliance. Enforcing company policy and protocols, i.e. OSHA, TSA/STA as well as Federal, State, DHL and Independent Contractor policies. • Developed a uniform inventory system using free software, customized to company needs. At no cost to the employer. • Developed employee roster showing employee data, credentials, training expirations, etc. • Developed safety reporting spreadsheet complete with KPI's and reporting form templates. • Successfully onboarded over 300 new hires. Maintains employee records and benefits for over 70 employees.

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Administrative Assistant

CGB EXPRESS LLC,

Jan 2022 - Jan 2023 (1 year 1 month)

New subcontractor for DHL Express. Successfully created employee filing system (physical and digital) for new independent contractor for DHL Express. Reported directly to the Operations Manager. • Delivered exceptional administrative support to office staff, promoting efficiency in office operations. • Prepared, maintained and filed confidential employee documentation. • Maintained fleet records i.e. Accident Reports, Fleet Inventory, Registration and Insurance.

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Administrative Assistant (Promotion)

Metropolitan Delivery Corp.,

Jan 2016 - Jan 2022 (6 years 1 month)

Subcontractor for DHL Express. • Responsible for Station safety and Compliance. Enforcing company policy and protocols, i.e. OSHA, TSA/STA as well as Federal, State, DHL and Independent Contractor policies. • Created and maintained physical and digital filing system. • Maintained all company inventories. • Created company document templates to increase efficiency and flow of information. Prepared all company reports and documentation. Maintained confidentiality of said documentation. • Delivered top-notch administrative support as needed to office staff. "Jack-of-all-trades" able to assist in any area of Operations.

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Dispatch Agent

Metropolitan Delivery Corp.,

Jan 2015 - Jan 2016 (1 year 1 month)

Subcontractor for DHL Express. • Performed investigations to verify and resolve customer and shipper complaints. • Organized help known as "sweeps" for drivers with time-sensitive freight. • Daily monitored pickups and deliveries for over forty (40) drivers. • Significantly reduced and maintained company ORU below 5%.

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Administrative Assistant

Health and Nutrition Ltd..,

Jan 2011 - Jan 2015 (4 years 1 month)

• Processed insurance payments via specialized system for pharmaceutical client. • Performed daily administrative tasks, as needed. i.e. Bank reconciliation, payroll, etc. • Monitored online presence. Prepared marketing campaigns for new products. • Designed marketing material i.e. Brochures, Flyers, Online Content.

Web Shipping Trainer

DHL

Jan 2006 - Jan 2010 (4 years 1 month)

• Performed daily data entry of over 200 manual (paper) airway bills. • Identified and process DHL Global-mail and Transport Collect shipments. • Dispatched pickups to courier routes. • Established successful and effective record retention database for waybill archive. • Registered and trained DHL corporate clients and customers on how to operate DHL online web shipping tool via presentations and group training sessions. • Gathered statistical data monthly for managerial report highlighting customer shipping patterns and overall performance of station.

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Radiology Clerk

Chrissie Tomlinson Memorial Hospital.,

Jan 2005 - Jan 2006 (1 year 1 month)

• Prepared patient charts and scheduled over 15 appointments per day. • Overhauled entire filing system for more efficiency. Recovered misplaced and mislabeled patient files and synced up with system data. • Verified patient insurance benefits with providers. • Learned billing codes for patient procedures.

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Tamara Calder

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Behavioral traits